Earning word-of-mouth referrals

Maybe it’s because I was getting ready for my webinar, From Zero to Clients: Starting (or Re-starting) Your Word-of-Mouth Referral Machine, but I reached out to my network several times last week, asking for referrals for various jobs I needed done. What I experienced showed me just how critical these referrals are for solopreneurs and how important it is to excel if you have been referred to someone.

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Having trouble getting paid?

One of the scariest things about being a solopreneur is wondering if you will get paid by your client. Some people can get 100% of their fee up front, but most of us don’t, so we are always taking a risk that our client will decide not to pay us once the project is done.

I was “fortunate” to have gotten two deadbeat clients within the first few years of my business, and I consider myself lucky. They were both small projects, I learned something important from each one, and — surprise! — both clients eventually paid me. First I’ll tell you a little bit about each situation, then I’ll tell you what I learned from each one and how I now avoid repeating my mistakes.

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Fishing in the Right Pond

One of the secrets to success as a solopreneur, and to building a business that is competition-proof, is to make sure you are fishing for clients in the right pond. The sweetest words out of the mouth of a prospective client are “I had no idea there were people out there like you!” I can offer these clients a service they may not have realized they need, and for which they don’t know where else to turn.

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My Clients Can’t Afford Me!

One of the most common concerns I hear from my coaching clients is “my clients are too cost-conscious – they can’t afford my usual hourly rate.” My response, as uncomfortable as it may be to hear, is that it’s your job to find a client base that doesn’t think twice about how much you cost. Yes, I know it’s hard to find new clients… but is it really easier to try to get your existing clients to pay you what you want to get paid?

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Adding a zero to your budget

As I mentioned earlier, I was recently in the market for a graphic designer to create a new template for my online courses.

Adding a zero I could go to UpWork or Fiverr and find someone who could probably deliver a perfectly serviceable template for a very modest fee. In fact, Fiverr specializes in jobs that will cost no more than $5. (Why would anyone work for or hire someone for $5/job? I have used Fiverr to get a 3-D image of an ebook; it probably took the designer 15 seconds and it would have taken me more than $5 worth of my time to do it myself.)

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