Many companies have their own research departments that periodically need a "tune-up" to learn additional techniques to be more effective in their information-gathering efforts. To that end, Bates Information Services offers workshops with very specific information to help these knowledge workers learn how to find the best business intelligence on the Web. These workshops can be custom tailored for the specific needs of an audience, and have been presented to members of the public, researchers within an organization, librarians, and local chapters of national associations.
Librarians who work within companies, associations, government agencies, and other non-traditional settings also find refresher courses on information gathering helpful, as well as seminars on how to market and promote their libraries and information centers. In general, the personality it takes to be a great librarian is not always the personality it takes to promote the internal library to constituencies within the organization. One of Bates Information Services’ most popular seminars to this group is "But I HATE to Market" which teaches special librarians how to market their information center within their organizations.
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