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Mary Ellen's
Past Presentations
Here's what I have been speaking about over the years. Slide decks for my recent presentations are over at BatesInfo.com/extras. If there's something here that you'd like me to present at a venue near you, just drop me an email.
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  • January 2016, "Super Searcher Secrets", Wild Wisconsin Winter Web Conference webinar

  • December 2015, "Search Secrets for Info Pros", Panhandle Library Access Network webinar

  • December 2015, "Finding Insights Through Social Media", Panhandle Library Access Network webinar

  • October 2015, "Painless (no, really!) Negotiating", Queensland Public Libraries Association annual conference, Brisbane

  • October 2015, "R-E-S-P-E-C-T: effectively communicating info pro value", Queensland Public Libraries Association annual conference, Brisbane

  • October 2015, "Super-Searcher Tips", Queensland Public Libraries Association annual conference, Brisbane

  • October 2015, "Super Searcher Strategies & Tips", Internet Librarian, Monterey, CA

  • October 2015, "Harvesting Info From Social Media", pre-conference workshop, Internet Librarian, Monterey, CA

  • October 2015, "Searcher Academy", pre-conference workshop, Internet Librarian, Monterey, CA

  • September 2015, "Competitive Intelligence for Non-CIers", Web Search University, Washington, DC

  • September 2015, "Social Media Gains Respectability", Web Search University, Washington, DC

  • April 2015, "Author! Author!: getting fame, fortune and clients through self-publishing", Association of Independent Information Professionals annual conference, Irvine, CA

  • April 2015, "Super Searcher Strategies & Tips" pre-conference workshop, Computers in Libraries, Washington, DC

  • April 2015, "Searcher Academy" pre-conference workshop, Computers in Libraries, Washington, DC

  • November 2014, "R-E-S-P-E-C-T: effectively communicating the value of info pros", Health Science Librarians of Illinois annual conference, Champaign, IL

  • November 2014, "Information Alchemy: Adding Value Where It Counts" full-day workshop, Health Science Librarians of Illinois annual conference, Champaign, IL

  • October 2014, "Super Searcher Strategies & Tips", Internet Librarian, Monterey, CA

  • October 2014, "Searcher Academy", pre-conference workshop, Internet Librarian, Monterey, CA

  • September 2014, "Out-Googling Google", Australian Law Librarians' Association, Adelaide

  • September 2014, "The Indispensible Librarian", Australian Law Librarians' Association, Adelaide

  • September 2014, "Seriously Searching Social Media", Web Search University, Washington, DC

  • September 2014, "Turning Information Into Insight", Web Search University, Washington, DC

  • September 2014, "Information Transformation: What will be the next role information professionals play?" 2-day workshop, Initiative Fortbildung e.V., Berlin

  • June 2014, "'I Am Not A Brand!'", Special Libraries Association annual conference, Vancouver, BC

  • June 2014, "Information Alchemy", Special Libraries Association annual conference, Vancouver, BC

  • June 2014, "The Reluctant Intrapreneur", Special Libraries Association annual conference, Vancouver BC

  • April 2014, "Super Searcher Strategies & Tips" pre-conference workshop, Computers in Libraries, Washington, DC

  • April 2014, "Searcher Academy" pre-conference workshop, Computers in Libraries, Washington, DC

  • April 2014, "The Radically Nimble Info-Entreprener", Association of Independent Information Professionals, Baltimore, MD

  • February 2014, "Joyful (no, really!) Negotiation", Rocky Mountain Chapter, Special Libraries Association, Denver, CO

  • ONovember 2013, "Out-Googling Google: Advanced web research", JAMLIN Seminar, Kingston, Jamaica

  • October 2013, "The Indispensable Librarian", JAMLIN Seminar, Kingston, Jamaica

  • October 2013, "Super Searcher Strategies & Tips", Internet Librarian, Monterey, CA

  • October 2013, "Searcher Academy", pre-conference workshop, Internet Librarian, Monterey, CA

  • September 2013, "Painless (no, really!) Negotiation", APRA-IL Fall Conference, Chicago

  • September 2013, "Stalking the (increasingly elusive) Advanced Search", Web Search University, Washington, DC

  • September 2013, "Information Alchemy", Web Search University, Washington, DC

  • July 2013, "The Indispensable Librarian: communicating our value", Australian Government Librarians Information Network annual conference, Sydney

  • June 2013, "Joyful Negotiating", Special Libraries Association annual conference, San Diego, CA

  • April 2013, "Getting Paid What You're Worth: painless negotiation skills", Association of Independent Information Professionals annual conference, Denver, CO

  • April 2013, "Super Searcher Strategies & Tips" pre-conference workshop, Computers in Libraries, Washington, DC

  • April 2013, "Searcher Academy" pre-conference workshop, Computers in Libraries, Washington, DC

  • November 2012, "From Info Pro to Info Hero: Skills for the Info Pro of 2015" 2-day workshop, Initiative Fortbildung e.V., Berlin

  • October 2012, "Super Searcher Strategies & Tips", Internet Librarian, Monterey, CA

  • October 2012, "Searcher Academy", pre-conference workshop, Internet Librarian, Monterey, CA

  • October 2012, "Richer Membership Experience", 2012 Webinar Series for SLA Unit Leaders, Special Libraries Association

  • September 2012, "Adding Value, Improving Our Image", Web Search University, Washington, DC

  • September 2012, "It's Not Just Trivia: Social Search", Web Search University, Washington, DC

  • July 2012, "The Art of Negotiation", Special Libraries Association annual conference, Chicago, IL

  • July 2012, "Marketing For the Rest of Us: a guide for introverts", Special Libraries Association annual conference, Chicago, IL

  • July 2012, "From Info Pro to Info Hero: 5 easy ways to turn info into insight", Special Libraries Association annual conference, Chicago, IL

  • July 2012, "Thriving in the Age of Empowered End Users", Special Libraries Association annual conference, Chicago, IL

  • May 2012, "You Want Fries With That?: using the reference interview (and more) to show value", Metropolitan New York Library Council, virtual presentation

  • April 2012, "Joyful Marketing: Yes, it really can be fun!", Association of Independent Information Professionals annual conference, Indianapolis, IN

  • April 2012, "Free vs. Fee Content: the message for 2012", The Conference Board, Washington, DC

  • March 2012, "Searcher Academy" pre-conference workshop Computers in Libraries, Washington, DC

  • March 2012, "Super Searcher Strategies & Tips," Computers in Libraries, Washington, DC

  • February 2012, "Capitalize On Change", Colorado Association of Law Libraries, Denver, CO

  • October 2011, "Searcher Academy" pre-conference workshop, Internet Librarian, Washington, DC

  • October 2011, "Super Searcher Strategies & Tips," Internet Librarian, Washington, DC

  • October 2011, "When Searching Isnít Enough: Adding Value to Results", Web Search University, Washington, DC

  • October 2011, "Pivoting for Better Search Results", Web Search University, Washington, DC

  • June 2011, "Packing Your Parachute: transitioning from a library to info-entrepreneurship", Special Libraries Association annual conference, Philadelphia, PA

  • June 2011, "Creating Groupies: info-pro guerilla marketing", Special Libraries Association annual conference, Philadelphia, PA

  • June 2011, "Creating Client Luv: what 'phenomenal results' look like", Special Libraries Association annual conference, Philadelphia, PA

  • April 2011, "Marketing For Lazy People", Association of Independent Information Professionals annual conference, Vancouver, WA

  • March 2011, "The Information Profession in 10 Years: Will IBM's Watson Replace Us?", Special Libraries Association, Georgia Chapter, Atlanta

  • March 2011, "From Employment to Librarian of Fortune", Conference for Entrepreneurial Librarians, Winston-Salem, NC

  • March 2011, "Searcher Academy" pre-conference workshop Computers in Libraries, Washington, DC

  • March 2011, "Super Searcher Strategies & Tips," Computers in Libraries, Washington, DC

  • December 2010, "Parting The Veil: The Hidden Features of Google and Yahoo!", Online Information, London

  • December 2010, "Web Research for 2011: 1.0, 2.0 and beyond," full-day workshop, Online Information, London

  • December 2010, "Re-Tooling our Profession: New Skills for Today's Info Pro," two-day workshop, Initiative Fortbildung fur wissenschaftliche Spezialbibliotheken, Berlin

  • November 2010, Web Search Pacific workshops in Sydney, Canberra and Melbourne, Australia

  • September 2010, "22 Ways to Kick-Start Your Marketing", webinar, Association of Independent Information Professionals

  • September 2010, "Decision Points: When You Come to a Fork in Your Search, Take It", Web Search University, Washington, DC

  • September 2010, "When Searching Isn't Enough: Adding Value to Results", Web Search University, Washington, DC

  • June 2010, "Brand You and Web 2.0", Annual Conference, Special Libraries Association, New Orleans, LA

  • June 2010, "Negotiating Up: Achieving Your Goals with Internal Clients", Annual Conference, Special Libraries Association, New Orleans, LA

  • June 2010, "Inherent Knowledge Sharing", Annual Conference, Special Libraries Association, New Orleans, LA

  • April 2010, "How Not to Market Yourself on the Web", Annual Conference, Association of Independent Information Professionals, Cleveland, OH

  • April 2010, "Decision Points: When You Come to a Fork in Your Search, Take It", Web Search University, Boston, MA

  • April 2010, "When Searching Isn't Enough: Adding Value to Results", Web Search University, Boston, MA

  • April 2010, "Surfacing Your Value: Speaking to be Heard", Computers in Libraries, Washington, DC

  • April 2010, "Searcher Academy" all-day workshop Computers in Libraries, Washington, DC

  • April 2010, "Super Searcher Shares: Search Tips Spectacular" Computers in Libraries, Washington, DC

  • March 2010, " Using the Collaborative Web for CI", Michigan Chapter, Special Libraries Association

  • December 2009, "Living Large in Lean Times" Online Information 2009 conference, London

  • December 2009, "Turbo-Charge Your Web Search" full-day workshop Online Information 2009 conference, London

  • December 2009, "Go 2.0 Yourself!" Online Information 2009 conference, London

  • November 2009, Web Search Pacific workshops in Sydney, Canberra and Melbourne, Australia

  • October 2009, "Searcher Academy" [all-day workshop] Internet Librarian, Monterey, CA

  • October 2009, "Super Searcher Shares: Search Tips Spectacular!" Internet Librarian, Monterey, CA

  • October 2009, "Wanted: Information Revolutionaries – The Info Pro Manifesto", San Diego Chapter, Special Libraries Association

  • September 2009, "Decision Points: When You Come to a Fork in Your Search, Take It", Web Search University, Washington, DC

  • September 2009, "When Searching Isn't Enough: Adding Value to Results", Web Search University, Washington, DC

  • June 2009, "Publish or Perish: the who, what, when, where, why and how of e-newsletter publishing" half-day workshop, SLA Annual Conference, Washington, DC

  • June 2009, "Using Web 2.0 for Competitive Intelligence Research" half-day workshop, SLA Annual Conference, Washington, DC

  • June 2009, "What Do I Do AFTER I Log Off? Being a Value-Adding Info Pro" half-day workshop, SLA Annual Conference, Washington, DC

  • June 2009, "Painless (no, really!) Negotiating", SLA Annual Conference, Washington, DC

  • June 2009, "Lies, Damned Lies, and Annual Reports: reading and interpreting company financials", SLA Annual Conference, Washington, DC

  • June 2009, "Creating Groupies: marketing for people who don't necessarily want to market", SLA Annual Conference, Washington, DC

  • May 2009, "The Information Revolution and Our Role as Revolutionaries" LIMRA Marketing &Research Conference, San Antonio, TX

  • March 2009, "The Information Revolution and Our Roles As Revolutionaries" afternoon presentation, Rio Grande chapters, SLA and ARMA, Albuquerque, NM

  • March 2009, "Speaking For Fun And {more importantly} Profit: How to build your business and your bottom line through public speaking" half-day workshop AIIP Annual Conference, Albuquerque, NM

  • March 2009, "Making Information Actionable: Transforming Your Deliverables For Added Value" half-day workshop AIIP Annual Conference, Albuquerque, NM

  • March 2009, "When You See a Fork in the Road, Take It: Recognizing and Making Strategic Changes In Your Business" AIIP Annual Conference, Albuquerque, NM

  • March 2009, "Searcher Academy" all-day workshop Computers in Libraries, Washington, DC

  • March 2009, "Super Searcher Search Tips" Computers in Libraries, Washington, DC

  • December 2008, "20 Search Tips in 30 Minutes" Online Information 2008 conference, London

  • December 2008, "What Do I Do AFTER I Log Off? Being a Value-Adding Info Pro" half-day workshop Online Information 2008 conference, London

  • December 2008, "Building and Using Customised Search Engines: How You Can Out-Google Google" Online Information 2008 conference, London

  • December 2008, "Power Searching the Web" Norwegian Association of Special Libraries all-day seminar, Trondheim, Norway

  • November 2008, "WEB SEARCH FOR SEARCH PROS: Advanced Web Research Techniques and Tools for Info Pros" [all-day workshop] Israel Export and International Cooperation Institute, Tel Aviv

  • November 2008, "THE NEW WORLD OF WEB DISCOVERY: What We Need to Know Today to Thrive Tomorrow" [all-day workshop] Israel Export and International Cooperation Institute, Tel Aviv

  • October 2008, "Searcher Academy" [all-day workshop] Internet Librarian, Monterey, CA

  • October 2008, "Super Searcher Shares: Search Tips Spectacular!" Internet Librarian, Monterey, CA

  • October 2008, "Becoming an Info Pro 2.0: Adding Value, Creating Actionable Information and Raising Information Expectations" Medical Library Association, Pacific Northwest Chapter, Seattle, WA

  • September 2008, "Finding Business Information Online" Greenwich Library, Greenwich, CT

  • September 2008, "Adding Value to Web Search" Web Search University, Washington, DC

  • September 2008, "Competitive Intelligence" Web Search University, Washington, DC

  • June 2008, "Using the Opaque and 'New' Web for Competitive Intelligence Research" Annual Conference, Special Libraries Association, Seattle, WA

  • June 2008, "What Do I Do After I Log Off?: How to add value and deliver information solutions" Annual Conference, Special Libraries Association, Seattle, WA

  • June 2008, "The Next Information Revolution, and our Role as Revolutionaries" , Special Libraries Association, Seattle, WA

  • May 2008, Web Search Pacific workshops in Sydney, Canberra and Melbourne, Australia

  • May 2008, "Turbo-Charging Your Online Search Skills" Marketing & Research Conference, LIMRA, Baltimore, MD

  • April 2008, "Speaking for Fun and (more importantly) Profit: How to Build Your Business and Your Bottom Line through Public Speaking" half-day pre-conference workshop, Annual conference of the Association of Independent Information Professionals, Pittsburgh, PA

  • April 2008, "Making Information Actionable: Transforming Your Deliverables for Added Value" half-day pre-conference workshop, Annual conference of the Association of Independent Information Professionals, Pittsburgh, PA

  • April 2008, "Searcher Academy" (full-day workshop) Computers in Libraries, Washington, DC

  • April 2008, "Super Searcher Shares 30 Search Tips" Computers in Libraries, Washington, DC

  • April 2008, "Super Searching Seminar: How to get more out of web research" all-day workshop, Norwegian Online Users Group (NOLUG), Oslo, Norway

  • February 2008, "When Librarians Rule The World: The Skills And Tools We Need To Thrive In a Web 2.0 World" full-day workshop, Berlin

  • December 2007, full-day workshop on search engines Online Information 2007, London, UK

  • December 2007, full-day workshop on business research Online Information 2007, London, UK

  • December 2007, "20 Search Tips in 25 Minutes" Online Information 2007, London, UK

  • December 2007, "Q&A: What's New in Search Engines?" Online Information 2007, London, UK

  • December 2007, "Connecting with the Millennium Generation: how will information centres respond?" Online Information 2007, London, UK.

  • November 2007, "New, Specialized and Build-Your-Own Search Engines: going beyond the big three" Association of Jesuit Colleges and Universities (AJCU) Virtual Reference Coordinators meeting, Denver, CO

  • October 2007, "Searcher Academy" (full-day workshop) Internet Librarian, Monterey, CA

  • October 2007, "A Super Searcher Shares 30 Search Tips" Internet Librarian, Monterey, CA

  • October 2007, "Alternative and Customized Search Engines" Internet Librarian, Monterey, CA

  • October 2007, "The Nuts and Bolts of Your First Year in Business" AIIP webinar

  • October 2007, "Creating Change in Challenging Times: Taking Charge of Your Life" Rocky Mountain Chapter, Special Libraries Association, Denver, CO

  • September 2007, "The Practical World of Search" Web Search University, Washington, DC

  • September 2007, "Competitive Intelligence on the Web" Web Search University, Washington, DC

  • June 2007, "Marketing To The World: Evaluating market potential through the web" World Trade Center of Central Pennsylvania, Lancaster, PA

  • June 2007, half-day workshop, "What Do I Do After Logging Off?: How to add value and deliver information solutions" Special Libraries Association conference, Denver, CO

  • June 2007, "Creating Groupies… marketing for people who don't necessarily want to market" Special Libraries Association conference, Denver, CO

  • June 2007, "20 Tips For Searching the New Web" Special Libraries Association conference, Denver, CO

  • June 2007, "Super Searcher Secrets: What Today's Web Researcher Needs To Know" Special Libraries Association conference, Denver, CO

  • May 2007, "Search Tips for Searching the New Web" and "Web 2.0 and What It Means for Libraries" , Salt Lake City, UT

  • May 2007, virtual seminar, "What's on the Horizon: a look at where our profession is heading" Special Libraries Association, Click University

  • April 2007, "The Practical World of Search" Web Search University, Philadelphia, PA

  • May 2007, "Cultivating Flexibility" Web Search University, Philadelphia, PA

  • April 2007, all-day workshop, "Searcher Academy" Computers in Libraries, Arlington, VA

  • April 2007, "Alternative and Customized Search Engines" Computers in Libraries, Arlington, VA

  • April 2007, "30 Tips in 45 Minutes" Computers in Libraries, Arlington, VA

  • April 2007, "Nuts and Bolts of Your First Year in Business" AIIP Annual Conference, Minneapolis, MN

  • April 2007, "Becoming an Info Pro 2.0" New Jersey Chapter, SLA, Princeton, NJ

  • February 2007, "Creating Groupies: marketing for people who don't necessarily want to market" Michigan chapter, Special Libraries Association, Pontiac, MI

  • February 2007, "Mining the Web 2.0" and "What Do You Do After the Search", Northern California Association of Law Libraries, California

  • December 2006, "40 Search Tips in 60 Minutes" Military Librarians Workshop, San Antonio, TX

  • November 2006, full-day workshops: "Info Pros 2.0 in a Web 2.0 World" and "Super Searching Update"; Tel Aviv

  • November 2006, "Info Pros 2.0: Where are we in the Web 2.0 world, what's our role, and how can we add value?", Eastern Canada Chapter, Special Libraries Association, Montreal

  • October 2006, full-day workshop "Searcher's Academy", Internet Librarian, Monterey, CA

  • October 2006, "30 Search Tips in 45 Minutes", Internet Librarian, Monterey, CA

  • October 2006, Web Search Pacific workshops, Melbourne, Canberra and Sydney, Australia

  • September 2006, "Cultivating Flexibility in Web Search" Web Search University, Washington, DC

  • September 2006, "Web 2.0 and What It Means For Libraries" Special Libraries Association, Washington DC Chapter, Washington, DC

  • September 2006, "Competitive Intelligence" Web Search University, Washington, DC

  • September 2006, "Finding Business Information Online" Greenwich Public Library, Greenwich, CT

  • September 2006, "Web 2.0 and What It Means For Libraries" Special Libraries Association, Rocky Mountain Chapter, Denver, CO

  • June 2006, "Conducting Competitive Intelligence in the Opaque Web" half-day workshop Special Libraries Association annual conference, Baltimore, MD

  • June 2006, "Free Agency: From Athletes to Librarians" Special Libraries Association annual conference, Baltimore, MD

  • June 2006, "What's on the Info-Horizon: A look at where our profession is heading" Special Libraries Association annual conference, Baltimore, MD

  • June 2006, "Making Yourself a Value-Adding Info Pro" Special Libraries Association annual conference, Baltimore, MD

  • June 14, 2006, "Finding the Ah-Ha! Moment" Special Libraries Association annual conference, Baltimore, MD

  • May 2006, "Cultivating Flexibility in Web Search" Web Search University, New York, NY

  • May 2006, "Competitive Intelligence" Web Search University, New York, NY

  • May 2006, "Proving the Total ROI of Your Information Center" Special Libraries Association, Princeton-Trenton NJ Chapter, Princeton, NJ

  • May 2006, "40 Tips in 60 Minutes" Central Jersey Regional Library Cooperative, Princeton, NJ

  • March 2006, "Transformation: 360 Degree View of Information Delivery" Special Libraries Association, Texas Chapter, Austin, TX

  • March 2006, "Searcher Academy" Computers in Libraries, Washington, DC

  • March 2006, "Thirty Search Tips in 40 Minutes" Computers in Libraries, Washington, DC

  • February 2006, "Spotlight on Your Career" panel discussion,, Denver, CO

  • February 2006, "Researching On the Web: What You Need to Know" Rocky Mountain Publishing Professionals Guild, Boulder, CO

  • November 2005, "Mining the Deep Web for Company Information: New Tools, New Resources, New Techniques" Online Information, London

  • November 2005, "Twenty Tips in 30 Minutes" Online Information, London

  • November 2005, "Eureka! Search Forum" Online Information, London

  • October 2005, "Searcher Academy" pre-conference workshop, Internet Librarian, Monterey, CA

  • October 2005, "Thirty Search Tips in 40 Minutes" Internet Librarian, Monterey, CA

  • October 2005, "Evaluating Search Tools" Internet Librarian, Monterey, CA

  • September 2005 "Starting and Running a Successful Research Business", pre-conference workshop Web Search University, Washington, DC

  • September 2005, "Competitive Intelligence" Web Search University, Washington, DC

  • September 2005, "Finding the 'A-Ha!' Moments in Search" Web Search University, Washington, DC

  • August - September, 2005, "Power Searching With the Pros" workshops, Melbourne, Canberra, Brisbane and Sydney, Australia

  • June 2005, "Fee vs. Free and Beyond: Convincing Your Boss That Quality Counts" half-day continuing education workshop, Special Libraries Association annual conference, Toronto, Canada

  • June 2005, "The Next Information Revolution, and Our Role as Revolutionaries" Special Libraries Association annual conference, Toronto, Canada

  • June 2005, "One Dot Shopping: Finding Government Statistics on the Web and Having Fun Doing It" Special Libraries Association annual conference, Toronto, Canada

  • June 2005, "But I Don't Like to Market Myself!" Special Libraries Association annual conference, Toronto, Canada

  • June 2005, "Mining the NEW Web For Information: RSS Feeds, Blogs, Social Networks and More" Special Libraries Association annual conference, Toronto, Canada

  • June 2005, "60 Tips in 90 Minutes" Special Libraries Association annual conference, Toronto, Canada

  • May 2005, "Super Searcher Secrets: What Today's Web Researcher Needs to Know" Info2005, Tel Aviv

  • May 2005, "Using the Opaque Web for CI Research" Info2005, Tel Aviv

  • May 2005, "Blogs and Blogging: What's New in the Blogosphere?" Info2005, Tel Aviv

  • May 2005, "'But This Is What You Said You Wanted!': the art of the reference interview" Info2005, Tel Aviv, Israel

  • May 2005, "Starting and Running a Successful Research Business", pre-conference workshop, Web Search University, New York, NY

  • May 2005, "Competitive Intelligence" Web Search University, New York, NY

  • May 2005, "Finding the 'A-Ha!' Moments in Search" Web Search University, New York, NY

  • May 2005, "Finding Business Information Online" Greenwich Public Library, Greenwich, CT

  • March 2005, "Searcher Academy" pre-conference workshop, Computers in Libraries, Washington, DC

  • March 2005, "Thirty Search Tips in 40 Minutes" Computers in Libraries, Washington, DC

  • March 2005, "Evaluating Search Tools" Computers in Libraries, Washington, DC

  • March 2005, "Finding Business Information Online" Computers in Libraries post-conference workshop, Washington, DC

  • February 2005, private full-day workshops on advanced web searching, Australia

  • January 2005, "Power Search Tools for Today's Web Researcher" half-day workshop, University of West Florida, Pensacola, FL

  • December 2004, private workshop on using the deep web for business intelligence, Amsterdam, The Netherlands

  • November 2004, "Mining the Deep Web for Competitive Intelligence", full-day workshop, Online Information 2004, London, UK

  • November 2004, "Flying Solo: the independent career option for information professionals", Online Information 2004, London, UK

  • November 2004, "Your Searching Questions Answered," Eureka Forum panel, Online Information 2004, London, UK

  • November 2004, "Convincing Your Boss That It's Not All Free on the Web" webinar, Factiva

  • November 2004, "Update Your Web Research Skills", half-day workshop for the San Francisco Chapter, Special Libraries Association, San Francisco, CA

  • November 2004, "Getting Down to Business", half-day workshop, Internet Librarian, Monterey, CA

  • November 2004, "30 Search Tips in 40 Minutes," Internet Librarian, Monterey, CA

  • October 2004, "Advanced Research Secrets: How to use the web to find hidden resources" Highlands Regional Library Cooperative, New Jersey

  • September 2004, "Starting and Running a Successful Research Business" pre-conference workshop, Web Search University, Washington, DC

  • September 2004, "How to Uncover Information Others Can't Find", Web Search University, Washington, DC

  • September 2004, "Adding Value With Post-Processing", Web Search University, Washington, DC

  • August 2004, "Power Search Tools for Today's Web Researcher" half-day workshop, Panhandle Library Access Network, Pensacola, FL

  • July 2004, Web research workshops in Canberra and Melbourne, Australia.

  • June 2004, "Mining the Invisible Web for Competitive Intelligence" Special Libraries Association Annual Conference, Nashville, TN

  • June 2004, "Adding Value and Making a Difference: New Thoughts on Becoming Indispensable" Special Libraries Association Annual Conference, Nashville, TN

  • June 2004, "You, Inc! Perspectives on owning an information research firm" Special Libraries Association Annual Conference, Nashville, TN

  • May 2004, "Running a Successful Research Business" pre-conference workshop, Web Search University, New York, NY

  • May 2004, "How to Uncover Information Others Can't Find", Web Search University, New York, NY

  • May 2004, "Adding Value Through Post-Processing", Web Search University, New York, NY

  • May 2004, "Make Money By Opening Your Mouth", Association of Independent Information Professionals annual conference, Austin, TX

  • March/April 2004, Web research workshops in New Zealand and Australia

  • April 2004, "Buggy Whips or Transportation Enhancement Tools: exploring the changing role of librarians and researchers" Colleague Connection, Denver, CO.

  • March 2004, "Searchers Academy" pre-conference workshop in conjunction with Computers in Libraries, Washington, DC

  • March 2004, "Thirty Search Tips in 40 Minutes", Computers in Libraries, Washington, DC

  • March 2004, "The Revolution Will Be Blogged", Fairfield (CT) Chapter, Special Libraries Association

  • March 2004, "Getting Down to Business: How to Find Business Information on the Web", Greenwich Public Library, Greenwich, CT

  • January 2004, "Power Searching With the Experts", Swedish Association for Information Specialists, Stockholm, Sweden.

  • January 2004, "Power Searching With the Experts", Norwegian Online User Group, Oslo, Norway

  • December 2003, "Eureka! Forum", Online Information 2003, London, UK.

  • November 2003, "Searchers Academy" pre-conference workshop in conjunction with nternet Librarian, Monterey, CA

  • November 2003, "CyberTour: Online Trends"Internet Librarian, Monterey, CA

  • November 2003, "CyberTour: Competitive Intelligence on the Web"Internet Librarian, Monterey, CA

  • November 2003, "30 Tips in 40 Minutes" Internet Librarian, Monterey, CA

  • October 2003, "Power Searching With the Pros" two-day workshops in Perth and Brisbane, Australia

  • September 2003, "Information Overload" SLA Great Lakes Regional Conference, Grand Rapids, MI

  • September 2003, "Running a Successful Research Business" preconference workshop in conjunction withWeb Search University, Washington, DC

  • September 2003, "360 Degrees of Information: Expanding Your Research Toolkit" Web Search University, Washington, DC

  • September 2003, "Delivering Search Results" Web Search University, Washington, DC

  • July 2003, "Power Searching With the Pros" two-day workshops in Sydney, Adelaide, Melbourne and Canberra, Australia.

  • June 2003, "Information Overload: Taming the Digital Tiger" Air Force/Navy Librarians Conference, Dayton, OH

  • May 2003, "Power Searching Tips From a Super Searcher" half-day workshop in conjunction with INFORUM 2003, Prague, Czech Republic

  • May 2003, "Advanced Research Techniques: How the Super Searchers Mine the Web" INFORUM 2003, Prague, Czech Republic

  • May 2003, Searcher's Academy, pre-conference workshop in conjunction with Info Today 2003, New York, NY

  • May 2003, "Fine-Tuning Your Search Skills", Info Today 2003, New York, NY

  • May 2003, "Starting and Running a Successful Research Business", half-day workshop in conjunction with Info Today 2003, New York, NY

  • May 2003, "How Super Searchers Find Business Information", half-day workshop in conjunction with Info Today 2003, New York, NY

  • April 2003, "Turbo-Charging Your Online Searching: Getting the Most >From the Web and Online Resources" New Jersey Library Association Spring Conference, East Brunswick, NJ

  • March 2003, Searcher's Academy, pre-conference workshop in conjunction with Internet Librarian International, Birmingham, UK

  • March 2003, "Expanding Your Research Toolkit", Internet Librarian International, Birmingham, UK

  • March 2003, two half-day workshops, "Surfacing Your Value" and "Search Techniques of a Super Searcher", Arizona Chapter of Special Libraries Association, Phoenix, AZ

  • March 2003, Searcher's Academy, pre-conference workshop in conjunction with Computers in Libraries, Washington, DC

  • March 2003, "Advanced Research Strategies" Computers in Libraries, Washington, DC

  • March 2003, "30 Search Tips in 40 Minutes" Computers in Libraries, Washington, DC

  • March 2003, "Getting Down to Business: How Super Searchers Find Business Information," post-conference workshop in conjunction with Computers in Libraries, Washington, DC

  • February 2003, "Starting and Running a Successful Research Business" half-day workshop in conjunction with Web Search University, Orlando, FL

  • February 2003, "360 Degrees of Information: Expanding Your Research Toolkit" Web Search University, Orlando, FL

  • February 2003, "Delivering Search Results: Surfacing Your Value and Moving Up the Food Chain" Web Search University, Orlando, FL

  • January 2003, "Power Searching From the Experts" all-day workshop with Chris Sherman, Townsville, Australia

  • January 2003, "Moving Up the Value Chain" all-day workshop with Elizabeth Swan and Maree Lipschitz, in conjunction with Information Online, Sydney, Australia

  • January 2003, "Breakfast with Super Searchers" Information Online, Sydney, Australia

  • January 2003, "Global Research in a Non-Global Information Environment" Information Online, Sydney, Australia

  • January 2003, "The Role of the Information Professional" panel discussion Information Online, Sydney, Australia

  • January 2003, "Power Searching From the Experts" all-day workshop with Chris Sherman, in conjunction with Information Online, Sydney, Australia

  • January 2003, "Life Planning: Now What Do I Do?" Washington, DC Chapter, Special Libraries Association

  • November 2002, "Making Search Choices: Fee vs. Free" Web Search University, Dallas, TX

  • November 2002, "Information Overload: Just Say Know!" Dallas/Ft. Worth group, Special Libraries Association

  • November 2002, "Searcher's Academy" (all-day workshop) Internet Librarian, Palm Springs, CA

  • November 2002, "Advanced Research Strategies" Internet Librarian, Palm Springs, CA

  • November 2002, "Getting Down to Business: Finding Business Information Online" (half-day workshop) Internet Librarian, Palm Springs, CA

  • October 2002, "Power Searching Tools and Techniques" Fairfax County (VA) Public School Librarians, Annandale, VA

  • October 2002, "Research Techniques of a Super Searcher: A Report >From the Trenches" Biomedical Libraries, Dartmouth College, Hanover, NH

  • October 2002, "Teaching the Web in Under an Hour" Biomedical Libraries, Dartmouth College, Hanover, NH

  • October 2002, "Turbo-Charging Reference Services" PALINET all-day workshop, Philadelphia, PA

  • October 2002, "Making Search Choices: Fee vs. Free" Web Search University, Chicago, IL

  • September 2002, "Information Overload: Just Say Know" keynote address, North Atlantic Health Sciences Libraries Association conference, Bartlett, NH

  • Oct. 10, 2002, "Turbo-Charging Reference Services" PALINET all-day workshop, Philadelphia, PA

  • September 2002, "Making Search Choices: Fee vs. Free" Web Search University, Crystal City, VA

  • July 2002, "How to Overcome Information Overload" American Association of Law Libraries, Orlando, FL

  • June 2002, "Competitive Intelligence for the non-CI Professional: No Dumpster-Diving" Special Libraries Association conference, Los Angeles, CA

  • June 2002, "Super Searchers on Madison Avenue" Special Libraries Association conference, Los Angeles, CA

  • June 2002, "Unanswered Questions: When What They Want Just Isn't There" Special Libraries Association conference, Los Angeles, CA

  • May 2002, "Searcher's Academy" (full day seminar in conjunction with InfoToday conference, New York, NY

  • May 2002, "Search Techniques of a Super Searcher: getting the most out of the web and online resources" Federal Library and Information Center Committee, Library of Congress, Washington, DC

  • May 2002, "Making Search Choices: Fee or Free" Web Search University, Stamford, CT

  • April 2002, "The Art of the Reference Interview" (half-day workshop) and "Finding Business Information Online" (half-day workshop), Greenwich (CT) Library

  • April 2002, "The Art of the Reference Interview" (half-day seminar) and "Tips From a Super Searcher" (half-day seminar), Cleveland Chapter, Special Libraries Association

  • March 2002, "Making Search Choices: Fee or Free", Web Search University, San Francisco, CA

  • March 2002, "Searcher's Academy" moderate and speak at all-day workshop at Computers In Libraries, Washington, DC

  • March 2002, "Amphibious Research Skills: strategies for super searching" Computers in Libraries, Washington, DC

  • March 2002, "Business Information Sources on the Web" half-day workshop at Computers in Libraries, Washington, DC

  • February 2002, "Tips From a Super Searcher" Science, Technology & Business Division, Library of Congress, Washington, DC

  • November 2001, "Amphibious Research Skills: strategies for super searching" Internet Librarian 2001, Pasadena, CA

  • November 2001, "Searcher's Academy" (moderating and speaking) all-day workshop at Internet Librarian 2001, Pasadena, CA

  • November 2001, "Surfacing Your Value: are you a value-added info pro?" half-day workshop at Internet Librarian 2001, Pasadena, CA

  • October 2001, "Tips of a Super Searcher" keynote talk, SAOUG, OSALL, SLIS, Johannesburg, South Africa

  • October 2001, "Searching Tips of a Super Searcher" keynote talk, Special Libraries Interest Group, Cape Town, South Africa

  • October 2001, "On the Road Again: Addressing the Needs of a Mobile Client Base" keynote talk at Technology Day, Maryland Chapter, SLA, Baltimore, MD

  • October 2001, "The Art of the Reference Interview" half-day workshop, Upstate New York SLA Chapter, Cooperstown, NY

  • September 2001, "The Art of the Reference Interview" half-day workshop, Web Search University, Reston, VA

  • September 2001, "Making Search Choices: Fee or Free", Reston, VA

  • July 2001, "Research Techniques of a Super Searcher" Initiative Fortbildung fur wissenschaftliche Spezialbibliotheken und verwandte Einrichtungen", Berlin, Germany

  • July 2001, "Advanced Reference Interview Skills" Federal Library and Information Center Committee, Washington, DC

  • June 2001, "News Research By the Beat: Business/Finance and Telecommunications Information Sources" continuing education course, Special Libraries Association Annual Conference, San Antonio, TX

  • June 2001, "More Secrets of Super Business Searchers" Special Libraries Association Annual Conference, San Antonio, TX

  • June 2001, "The New Web Order: the changing shape of the information environment" Special Libraries Association Annual Conference, San Antonio, TX

  • May 2001, "Where We're Going and What It Means" Princeton-Trenton Chapter, Special Libraries Association chapter meeting, Princeton, NJ

  • May 2001, "Getting Down to Business: how super searchers find business information online" half-day workshop, InfoToday 2001, New York, NY

  • May 2001, "The Art of the Reference Interview, or, 'But this is what you said you wanted!'" half-day workshop, Web Search University, Chicago, IL

  • May 2001, "Making Searching Choices: Fee or Free" Web Search University, Chicago, IL

  • April 2001, "Gut-Wrenching Decisions" panel discussion, Association of Independent Information Professionals annual conference, New Orleans, LA

  • April 2001, "Life in the Fast Lane: learning to thrive during times of insane change", Western Michigan Chapter, Special Libraries Association, Kalamazoo, MI

  • April 2001, "The Art of the Reference Interview, or, 'But this is what you said you wanted!'" half-day workshop, Western Michigan Chapter, Special Libraries Association, Kalamazoo, MI

  • March 2001, "Top 10 Navigation Tips" Internet Librarian International, London

  • March 2001, "Getting Down to Business: how super searchers find business information online" half-day workshop, Internet Librarian International, London

  • March 2001, "Top 10 Navigation Tips" Computers in Libraries, Washington, DC

  • March 2001, "Getting Down to Business: how super searchers find business information online" half-day workshop, Computers in Libraries, Washington, DC

  • March 2001, "Distilling CI Insights From the Web" Society of Competitive Intelligence Professionals Annual Conference, Seattle

  • March 2001, Colloquium on Information Brokering, The Information School, University of Washington, Seattle.

  • January 2001, Librarians, Informationists, Wizards and Sourcerers: the role of the information professional in the new information economy" keynote address, Information Online Conference, Sydney, Australia.

  • January, 2001, "Strategies and Tactics for Super Searchers" post-conference workshop, Information Online Conference, Sydney, Australia.

  • December 2000, "Super Searching: techniques for finding global business information" Online Information Conference, London.

  • November 2000, "The Future of the Information Profession" Washington, DC Chapter, Special Libraries Association

  • November 2000, "Getting Down To Business: how super searchers find business information online" Internet Librarian Conference

  • November 2000, "The Dot-Com-ization of the Information Profession, or How I Learned to Stop Worrying and Love Insane Change" Internet Librarian Conference

  • November 2000, "My Favorite [Search] Engine" Internet Librarian Conference

  • October 2000, "Advanced Reference Interview Skills" North Carolina Chapter, Special Libraries Association.

  • September 2000, "The Art of the Reference Interview" Online World Conference, half-day workshop.

  • September 2000, "Search Strategies for the Serious Searcher" Online World Conference.

  • July 2000, "Internet Workshop -- advanced skills" International Congress & Convention Researchers Meeting.

  • June 2000, "Secrets of Super Business Searchers" Special Libraries Association Annual Conference, Philadelphia, PA.

  • June 2000, "The New Web Order" Special Libraries Association Annual Conference, Philadelphia, PA.

  • You Want Me To Do WHAT? : the skills you need today Special Libraries Association Annual Conference, Philadelphia, PA.

  • "Choosing and Using Search Engines" Special Libraries Association Annual Conference, Philadelphia, PA.

  • May 2000, "Information Professionals and the Future" Mid-South Chapter, Special Libraries Association & Memphis Area Library Council.

  • April 2000, "The Art of the Reference Interview, or "But this is what you said you wanted!" Central Ohio Chapter, Special Libraries Association.

  • April 2000, "Everything You Wanted to Know About Subcontracting... but were afraid to ask" Association of Independent Information Professionals Annual Conference.

  • March 2000, "Mining the Internet for CI [competitive intelligence] Gold" Society of Competitive Intelligence Professionals Annual Conference.

  • March 2000, "Getting Down to Business: How Super Searchers Find Business Information Online" [half-day workshop] Internet Librarian International, London.

  • March 2000, "Searchers & Search Engines" Internet Librarian International, London.

  • March 2000, "Cybertour: Bates' Best Business Sites" Internet Librarian International, London.

  • March 2000, "Getting Down to Business: How Super Searchers Find Business Information Online" [half-day workshop] Computers in Libraries.

  • November 1999, "Getting Down to Business: How Super Searchers Find Business Information Online" [half-day workshop] Internet Librarian.

  • November 1999, Cybertour: Bates' Best Bet Sites" Internet Librarian.

  • October 1999, "Searching Today: Strategies & Tips from the Experts" Online World '99.

  • October 1999, "Ground-Zero Pricing: Ever, Never or Now?" Online World '99.

  • October 1999, Keynote Address: "Information Professionals and the Future of Online" Southern Chapter, Medical Library Association.

  • June 1999, Fee-based Services Within Special Libraries" Special Libraries Association Annual Conference.

  • June 1999, "Choosing and Using Internet Search Engines" Special Libraries Association Annual Conference.

  • May 1999, "Guidepost to the Virtual Landscape" Bibliotekstjanst AB, Stockholm, Sweden.

  • May 1999, "The Future of the Library Profession" BIBSAM, Royal Library, Stockholm, Sweden.

  • March 1999, "Trends in the Library Profession - where are we headed?" Milwaukee Chapter, Special Libraries Association.

  • March 1999, "Tips From the Super Searchers: how expert online searchers find business information" Technology Day, Maryland Chapter, Special Libraries Association.

  • January 1999, "The Future of Libraries, or the Library of the Future" San Francisco Bay Chapter, Special Libraries Association.

  • January 1999, "The Web as a Research Tool" Chicago Chapter, Special Libraries Association.

  • November 1998, "Business & Corporate Information Sources" Law Library Association of Maryland

  • November 1998, "Avoiding the Ax" Mid-Atlantic Regional Archives Conference

  • November 1998, "The Future of the Online World: where do we go from here?" Swedish Online Users Group, Stockholm

  • November 1998, "Pay or Play: Decisions on Web Expenditures" Internet Librarian '98

  • June 1998, "Super Searchers: Trends for Online and the Internet" Special Libraries Association Annual Conference

  • June 1998, "Using the Web for Research, or Free vs. Fee" Special Libraries Association Annual Conference

  • June 1998, "Choosing and Using Internet Search Engines" Special Libraries Association Annual Conference

  • May 1998, The Web and the Wired Generation North American Advertising Agency Network Spring Management Meeting

  • April 1998, Getting Your First Five Clients Annual Conference, Association of Independent Information Professionals

  • April 1998, Power Tips for PowerPoint Annual Conference, Association of Independent Information Professionals

  • February 1998, Trends in Internet Searching (Keynote address) - Internet '98. Copenhagen

  • February 1998, The Net vs. Traditional Online Services Internet '98. Copenhagen

  • February 1998, What Do We Want From Library School Graduates?, The Library of the Future, Cologne, Germany

  • November 1997, Outsourcing, or 'Who Needs All Those Librarians Anyway?' North Suburban Library System

  • October 1997, Market Research Information International Conference on Strategic Business Information in Biotechnology

  • September 1997, Research on the Net DC Chapter, Special Libraries Association

  • September 1997, "The Art of the Reference Interview" Online World Conference and Expo

  • June 1997, "How to Avoid being Downsized or Outsourced" Special Libraries Association Annual Conference

  • June 1997, "Information Brokers: help on the way" Special Libraries Association Annual Conference

  • June 1997, "Telecom Information Sources on the Net" Special Libraries Association Annual Conference

  • June 1997, "New Trends in Internet Search Engines" Special Libraries Association Annual Conference

  • May 1997, "The Net as an Additional Reference Source: what's it really good for?" NFAIS Special Session

  • May 1997, "Researching Online: is it really all on the Net and for free?" Public Relations Online Conference

  • March 1997, "Dr. StrangeNet, or how I learned to stop worrying and love the Internet" Virtual Horizons: Internet Resources & Development

  • October 1996, "Asking the Right Question, Getting the Right Answer" Online World Conference.

  • September 1996, "Recent Developments and Trends in Information Brokering" Open Sources Solutions Conference.

  • June 1996, "Low-cost Sources for Telecom Information" Special Libraries Association Annual Conference.

  • May 1996, "Using Online Resources for Business Research" Multimedia InterCD 96. Mexico City, Mexico.

  • May 1996, "The Internet and Corporate Libraries: threat or asset?" EBSCO Executive Seminar.

  • October 1995, "Online Consumer Services: not just for home use anymore" Online '95 Conference.

  • June 1995, "Telecom Resources on the Internet" Special Libraries Association Annual Conference.

  • June 1995, "Innovations That Work: Lotus Notes Applications for Special Librarians" Special Libraries Association Annual Conference.

  • June 1995, "EDGAR Discussion Panel" Special Libraries Association Annual Conference.

  • December 1994, "Corporate Libraries and the National Information Infrastructure: a view from the trenches" Conference on Libraries and the National Information Infrastructure.

  • October 1994, "EDGAR: mining company information on the Internet" Online/CD-ROM '94 Conference.

  • June 1994, "Introducing Lotus Notes to an Organization: tactics and techniques" Special Libraries Association Annual Conference.

  • June 1994, "Expanding Library Services with Information Brokers" Special Libraries Association Annual Conference.

  • March 1994, "International Databases: what they are and how to use them" American Society of Association Executives, International Section.

  • November 1993, "Hot Topics for Business Searchers" Online/CD-ROM '93 Conference.

  • June 1993, "The RHCs and Information Services" Special Libraries Association Annual Conference.

  • April 1993, "Designing and Using Library User Assessments" Joint Spring Workshop (sponsored by seven library and information science organizations).


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