Mary Ellen Bates, president and founder of Bates Information Services is one of the nation's leading experts in customized information research (also known as information brokering) and effective, thorough, and no-nonsense training for corporate researchers and knowledge workers. She also provides detailed consulting and hands-on business coaching for professionals seeking to enter the field of information brokering.
Bates' impressive credentials include a diverse array of research commissions, ranging from assessing the outlook for the pre-fab housing industry in Europe and Japan to studying recent high-tech developments in the grocery industry, and more. She also has written or co-written seven books and close to 300 by-lined articles and white papers on various aspects of research and information gathering. In addition, Ms. Bates is a skilled and lively speaker, with more than 250 speaking engagements to her credit since 1993.
A self-professed "stats geek," Bates founded Bates Information Services in 1991, with the intent of providing research services for businesses, associations, and other entities needing information to make better business decisions. In 2006, she introduced coaching services for individuals who already operate an information services company and want to grow it to a new level, and for those starting an information services company who want to hit the ground running.
From 1984-1991, Ms. Bates served as Manager, Corporate Library, for MCI Communications Corp. In this position, she was responsible for all aspects for managing and marketing MCI’s corporate library, and for providing in-depth research services for MCI employees worldwide.
She also has held positions as an information specialist for the Federal Judicial Center, the research arm of the federal court system; and as a researcher for FDR Online, a document retrieval company.
Bates has served twice as the president of the Association of Independent Information Professionals (www.aiip.org), and has received numerous awards from the Special Libraries Association during her career.
Bates earned a Masters in Library and Information Science from University of California at Berkeley in 1981, and a Bachelor of Arts in Philosophy from University of California at Santa Barbara.
In her spare time, Bates is an amateur photographer and a dedicated marathon runner. In the past 10 years, she has completed 15 marathons, and continues to hone her skills in the training and strategy work required for long-distance running.
Mary Ellen Bates, Founder
Bates Information Services