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January 2007 InfoTip: Ask Me About AskX

I have finally found a reason to change my default search engine to Ask X from Google. Ask X is essentially a beta interface to Ask.com; it has pretty much the same information as Ask.com's search results page, but it looks and feels much more functional.

Eventually, Ask X will have a "real" URL; in the meantime, head over to www.ask.com/?ax=5 and type in your search words. The search results page manages to pack a lot of information into a clean, uncluttered format. Go here to see the results of a search for "customer loyalty" -- a topic I was researching last week.

The left-hand panel is static; as you run additional searches, it doesn't change. The default is to show web page results, but you can click a link on the left-hand panel to see search results in images, video, news, blogs or shopping. Below that are suggested phrases to expand or narrow your search, and the algorithm for generating these suggestions is surprisingly good. For my search on "customer loyalty", for example, the Expand phrases included "relationship marketing", "customer retention", "customer rewards programs" and "building relationships with customers." I may begin using Ask X just to get related terms for a topic.

The middle panel in the search results page contains the usual -- a couple of news stories, if relevant, a couple of sponsored links, and then the organic search results. And if Ask has a canned "Smart Answer" for the search terms, that appears at the top of the search results. As with the traditional Ask.com search results page, you can mouse over a small icon of binoculars and see a thumbnail of the web page retrieved.

The right-hand panel has thumbnails of the first three images retrieved; dictionary and Wikipedia entries, if relevant; shopping sites; and the first three news items, videos and blog entries retrieved from your search.

With the exception of video searching, which is only available on Ask X, the functionality is the same as if you searched Ask.com directly, but with a new and improved interface. Give it a try and let me know how you like Ask X.

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