Mary Ellen Bates' Past Presentations - you just can't stop her from talking!

Mary Ellen's
Past Presentations

Here's what I have been speaking about over the years. Slide decks for my recent presentations are over at BatesInfo.com/extras. If there's something here that you'd like me to present at a venue near you, just drop me an email.

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March 2011, "Marketing For Lazy People", Association of Independent Information Professionals annual conference, Vancouver, WA
March 2011, "From Employment to Librarian of Fortune", Conference For Entrepreneurial Librarians, Winston-Salem, NC
March 2011, "The Information Profession in 10 Years: Will IBM's Watson Replace Us?", Special Libraries Association, Georgia Chapter, Atlanta
March 2011, "Searcher Academy" pre-conference workshop Computers in Libraries, Washington, DC
March 2011, "Super Searcher Strategies & Tips," Computers in Libraries, Washington, DC
March 2011, "Pivoting for Better Search Results," Web Search University, Scottsdale, AZ
March 2011, "When Searching Isn't Enough: Adding Value to Results," Web Search University, Scottsdale, AZ
December 2010, "Parting The Veil: The Hidden Features of Google and Yahoo!", Online Information, London
December 2010, "Web Research for 2011: 1.0, 2.0 and beyond," full-day workshop, Online Information, London
December 2010, "Re-Tooling our Profession: New Skills for Today's Info Pro," two-day workshop, Initiative Fortbildung fur wissenschaftliche Spezialbibliotheken, Berlin
November 2010, Web Search Pacific workshops in Sydney, Canberra and Melbourne, Australia
September 2010, "22 Ways to Kick-Start Your Marketing", webinar, Association of Independent Information Professionals
September 2010, "Decision Points: When You Come to a Fork in Your Search, Take It", Web Search University, Washington, DC
September 2010, "When Searching Isn't Enough: Adding Value to Results", Web Search University, Washington, DC
June 2010, "Brand You and Web 2.0", Annual Conference, Special Libraries Association, New Orleans, LA
June 2010, "Negotiating Up: Achieving Your Goals with Internal Clients", Annual Conference, Special Libraries Association, New Orleans, LA
June 2010, "Inherent Knowledge Sharing", Annual Conference, Special Libraries Association, New Orleans, LA
April 2010, "How Not to Market Yourself on the Web", Annual Conference, Association of Independent Information Professionals, Cleveland, OH
April 2010, "Decision Points: When You Come to a Fork in Your Search, Take It", Web Search University, Boston, MA
April 2010, "When Searching Isn't Enough: Adding Value to Results", Web Search University, Boston, MA
April 2010, "Surfacing Your Value: Speaking to be Heard", Computers in Libraries, Washington, DC
April 2010, "Searcher Academy" all-day workshop Computers in Libraries, Washington, DC
April 2010, "Super Searcher Shares: Search Tips Spectacular" Computers in Libraries, Washington, DC
March 2010, " Using the Collaborative Web for CI", Michigan Chapter, Special Libraries Association
December 2009, "Living Large in Lean Times" Online Information 2009 conference, London
December 2009, "Turbo-Charge Your Web Search" full-day workshop Online Information 2009 conference, London
December 2009, "Go 2.0 Yourself!" Online Information 2009 conference, London
November 2009, Web Search Pacific workshops in Sydney, Canberra and Melbourne, Australia
October 2009, "Searcher Academy" [all-day workshop] Internet Librarian, Monterey, CA
October 2009, "Super Searcher Shares: Search Tips Spectacular!" Internet Librarian, Monterey, CA
October 2009, "Wanted: Information Revolutionaries – The Info Pro Manifesto", San Diego Chapter, Special Libraries Association
September 2009, "Decision Points: When You Come to a Fork in Your Search, Take It", Web Search University, Washington, DC
September 2009, "When Searching Isn't Enough: Adding Value to Results", Web Search University, Washington, DC
June 2009, "Publish or Perish: the who, what, when, where, why and how of e-newsletter publishing" half-day workshop, SLA Annual Conference, Washington, DC
June 2009, "Using Web 2.0 for Competitive Intelligence Research" half-day workshop, SLA Annual Conference, Washington, DC
June 2009, "What Do I Do AFTER I Log Off? Being a Value-Adding Info Pro" half-day workshop, SLA Annual Conference, Washington, DC
June 2009, "Painless (no, really!) Negotiating", SLA Annual Conference, Washington, DC
June 2009, "Lies, Damned Lies, and Annual Reports: reading and interpreting company financials", SLA Annual Conference, Washington, DC
June 2009, "Creating Groupies: marketing for people who don't necessarily want to market", SLA Annual Conference, Washington, DC
May 2009, "The Information Revolution and Our Role as Revolutionaries" LIMRA Marketing &Research Conference, San Antonio, TX
March 2009, "The Information Revolution and Our Roles As Revolutionaries" afternoon presentation, Rio Grande chapters, SLA and ARMA, Albuquerque, NM
March 2009, "Speaking For Fun And {more importantly} Profit: How to build your business and your bottom line through public speaking" half-day workshop AIIP Annual Conference, Albuquerque, NM
March 2009, "Making Information Actionable: Transforming Your Deliverables For Added Value" half-day workshop AIIP Annual Conference, Albuquerque, NM
March 2009, "When You See a Fork in the Road, Take It: Recognizing and Making Strategic Changes In Your Business" AIIP Annual Conference, Albuquerque, NM
March 2009, "Searcher Academy" all-day workshop Computers in Libraries, Washington, DC
March 2009, "Super Searcher Search Tips" Computers in Libraries, Washington, DC
December 2008, "20 Search Tips in 30 Minutes" Online Information 2008 conference, London
December 2008, "What Do I Do AFTER I Log Off? Being a Value-Adding Info Pro" half-day workshop Online Information 2008 conference, London
December 2008, "Building and Using Customised Search Engines: How You Can Out-Google Google" Online Information 2008 conference, London
December 2008, "Power Searching the Web" Norwegian Association of Special Libraries all-day seminar, Trondheim, Norway
November 2008, "WEB SEARCH FOR SEARCH PROS: Advanced Web Research Techniques and Tools for Info Pros" [all-day workshop] Israel Export and International Cooperation Institute, Tel Aviv
November 2008, "THE NEW WORLD OF WEB DISCOVERY: What We Need to Know Today to Thrive Tomorrow" [all-day workshop] Israel Export and International Cooperation Institute, Tel Aviv
October 2008, "Searcher Academy" [all-day workshop] Internet Librarian, Monterey, CA
October 2008, "Super Searcher Shares: Search Tips Spectacular!" Internet Librarian, Monterey, CA
October 2008, "Becoming an Info Pro 2.0: Adding Value, Creating Actionable Information and Raising Information Expectations" Medical Library Association, Pacific Northwest Chapter, Seattle, WA
September 2008, "Finding Business Information Online" Greenwich Library, Greenwich, CT
September 2008, "Adding Value to Web Search" Web Search University, Washington, DC
September 2008, "Competitive Intelligence" Web Search University, Washington, DC
June 2008, "Using the Opaque and 'New' Web for Competitive Intelligence Research" Annual Conference, Special Libraries Association, Seattle, WA
June 2008, "What Do I Do After I Log Off?: How to add value and deliver information solutions" Annual Conference, Special Libraries Association, Seattle, WA
June 2008, "The Next Information Revolution, and our Role as Revolutionaries" , Special Libraries Association, Seattle, WA
May 2008, Web Search Pacific workshops in Sydney, Canberra and Melbourne, Australia
May 2008, "Turbo-Charging Your Online Search Skills" Marketing & Research Conference, LIMRA, Baltimore, MD
April 2008, "Speaking for Fun and (more importantly) Profit: How to Build Your Business and Your Bottom Line through Public Speaking" half-day pre-conference workshop, Annual conference of the Association of Independent Information Professionals, Pittsburgh, PA
April 2008, "Making Information Actionable: Transforming Your Deliverables for Added Value" half-day pre-conference workshop, Annual conference of the Association of Independent Information Professionals, Pittsburgh, PA
April 2008, "Searcher Academy" (full-day workshop) Computers in Libraries, Washington, DC
April 2008, "Super Searcher Shares 30 Search Tips" Computers in Libraries, Washington, DC
April 2008, "Super Searching Seminar: How to get more out of web research" all-day workshop, Norwegian Online Users Group (NOLUG), Oslo, Norway
February 2008, "When Librarians Rule The World: The Skills And Tools We Need To Thrive In a Web 2.0 World" full-day workshop, Berlin
December 2007, full-day workshop on search engines Online Information 2007, London, UK
December 2007, full-day workshop on business research Online Information 2007, London, UK
December 2007, "20 Search Tips in 25 Minutes" Online Information 2007, London, UK
December 2007, "Q&A: What's New in Search Engines?" Online Information 2007, London, UK
December 2007, "Connecting with the Millennium Generation: how will information centres respond?" Online Information 2007, London, UK.
November 2007, "New, Specialized and Build-Your-Own Search Engines: going beyond the big three" Association of Jesuit Colleges and Universities (AJCU) Virtual Reference Coordinators meeting, Denver, CO
October 2007, "Searcher Academy" (full-day workshop) Internet Librarian, Monterey, CA
October 2007, "A Super Searcher Shares 30 Search Tips" Internet Librarian, Monterey, CA
October 2007, "Alternative and Customized Search Engines" Internet Librarian, Monterey, CA
October 2007, "The Nuts and Bolts of Your First Year in Business" AIIP webinar
October 2007, "Creating Change in Challenging Times: Taking Charge of Your Life" Rocky Mountain Chapter, Special Libraries Association, Denver, CO
September 2007, "The Practical World of Search" Web Search University, Washington, DC
September 2007, "Competitive Intelligence on the Web" Web Search University, Washington, DC
June 2007, "Marketing To The World: Evaluating market potential through the web" World Trade Center of Central Pennsylvania, Lancaster, PA
June 2007, half-day workshop, "What Do I Do After Logging Off?: How to add value and deliver information solutions" Special Libraries Association conference, Denver, CO
June 2007, "Creating Groupies… marketing for people who don't necessarily want to market" Special Libraries Association conference, Denver, CO
June 2007, "20 Tips For Searching the New Web" Special Libraries Association conference, Denver, CO
June 2007, "Super Searcher Secrets: What Today's Web Researcher Needs To Know" Special Libraries Association conference, Denver, CO
May 2007, "Search Tips for Searching the New Web" and "Web 2.0 and What It Means for Libraries" , Salt Lake City, UT
May 2007, virtual seminar, "What's on the Horizon: a look at where our profession is heading" Special Libraries Association, Click University
April 2007, "The Practical World of Search" Web Search University, Philadelphia, PA
May 2007, "Cultivating Flexibility" Web Search University, Philadelphia, PA
April 2007, all-day workshop, "Searcher Academy" Computers in Libraries, Arlington, VA
April 2007, "Alternative and Customized Search Engines" Computers in Libraries, Arlington, VA
April 2007, "30 Tips in 45 Minutes" Computers in Libraries, Arlington, VA
April 2007, "Nuts and Bolts of Your First Year in Business" AIIP Annual Conference, Minneapolis, MN
April 2007, "Becoming an Info Pro 2.0" New Jersey Chapter, SLA, Princeton, NJ
February 2007, "Creating Groupies: marketing for people who don't necessarily want to market" Michigan chapter, Special Libraries Association, Pontiac, MI
February 2007, "Mining the Web 2.0" and "What Do You Do After the Search", Northern California Association of Law Libraries, California
December 2006, "40 Search Tips in 60 Minutes" Military Librarians Workshop, San Antonio, TX
November 2006, full-day workshops: "Info Pros 2.0 in a Web 2.0 World" and "Super Searching Update"; Tel Aviv
November 2006, "Info Pros 2.0: Where are we in the Web 2.0 world, what's our role, and how can we add value?", Eastern Canada Chapter, Special Libraries Association, Montreal
October 2006, full-day workshop "Searcher's Academy", Internet Librarian, Monterey, CA
October 2006, "30 Search Tips in 45 Minutes", Internet Librarian, Monterey, CA
October 2006, Web Search Pacific workshops, Melbourne, Canberra and Sydney, Australia
September 2006, "Cultivating Flexibility in Web Search" Web Search University, Washington, DC
September 2006, "Web 2.0 and What It Means For Libraries" Special Libraries Association, Washington DC Chapter, Washington, DC
September 2006, "Competitive Intelligence" Web Search University, Washington, DC
September 2006, "Finding Business Information Online" Greenwich Public Library, Greenwich, CT
September 2006, "Web 2.0 and What It Means For Libraries" Special Libraries Association, Rocky Mountain Chapter, Denver, CO
June 2006, "Conducting Competitive Intelligence in the Opaque Web" half-day workshop Special Libraries Association annual conference, Baltimore, MD
June 2006, "Free Agency: From Athletes to Librarians" Special Libraries Association annual conference, Baltimore, MD
June 2006, "What's on the Info-Horizon: A look at where our profession is heading" Special Libraries Association annual conference, Baltimore, MD
June 2006, "Making Yourself a Value-Adding Info Pro" Special Libraries Association annual conference, Baltimore, MD
June 14, 2006, "Finding the Ah-Ha! Moment" Special Libraries Association annual conference, Baltimore, MD
May 2006, "Cultivating Flexibility in Web Search" Web Search University, New York, NY
May 2006, "Competitive Intelligence" Web Search University, New York, NY
May 2006, "Proving the Total ROI of Your Information Center" Special Libraries Association, Princeton-Trenton NJ Chapter, Princeton, NJ
May 2006, "40 Tips in 60 Minutes" Central Jersey Regional Library Cooperative, Princeton, NJ
March 2006, "Transformation: 360 Degree View of Information Delivery" Special Libraries Association, Texas Chapter, Austin, TX
March 2006, "Searcher Academy" Computers in Libraries, Washington, DC
March 2006, "Thirty Search Tips in 40 Minutes" Computers in Libraries, Washington, DC
February 2006, "Spotlight on Your Career" panel discussion,, Denver, CO
February 2006, "Researching On the Web: What You Need to Know" Rocky Mountain Publishing Professionals Guild, Boulder, CO
November 2005, "Mining the Deep Web for Company Information: New Tools, New Resources, New Techniques" Online Information, London
November 2005, "Twenty Tips in 30 Minutes" Online Information, London
November 2005, "Eureka! Search Forum" Online Information, London
October 2005, "Searcher Academy" pre-conference workshop, Internet Librarian, Monterey, CA
October 2005, "Thirty Search Tips in 40 Minutes" Internet Librarian, Monterey, CA
October 2005, "Evaluating Search Tools" Internet Librarian, Monterey, CA
September 2005 "Starting and Running a Successful Research Business", pre-conference workshop Web Search University, Washington, DC
September 2005, "Competitive Intelligence" Web Search University, Washington, DC
September 2005, "Finding the 'A-Ha!' Moments in Search" Web Search University, Washington, DC
August - September, 2005, "Power Searching With the Pros" workshops, Melbourne, Canberra, Brisbane and Sydney, Australia
June 2005, "Fee vs. Free and Beyond: Convincing Your Boss That Quality Counts" half-day continuing education workshop, Special Libraries Association annual conference, Toronto, Canada
June 2005, "The Next Information Revolution, and Our Role as Revolutionaries" Special Libraries Association annual conference, Toronto, Canada
June 2005, "One Dot Shopping: Finding Government Statistics on the Web and Having Fun Doing It" Special Libraries Association annual conference, Toronto, Canada
June 2005, "But I Don't Like to Market Myself!" Special Libraries Association annual conference, Toronto, Canada
June 2005, "Mining the NEW Web For Information: RSS Feeds, Blogs, Social Networks and More" Special Libraries Association annual conference, Toronto, Canada
June 2005, "60 Tips in 90 Minutes" Special Libraries Association annual conference, Toronto, Canada
May 2005, "Super Searcher Secrets: What Today's Web Researcher Needs to Know" Info2005, Tel Aviv
May 2005, "Using the Opaque Web for CI Research" Info2005, Tel Aviv
May 2005, "Blogs and Blogging: What's New in the Blogosphere?" Info2005, Tel Aviv
May 2005, "'But This Is What You Said You Wanted!': the art of the reference interview" Info2005, Tel Aviv, Israel
May 2005, "Starting and Running a Successful Research Business", pre-conference workshop, Web Search University, New York, NY
May 2005, "Competitive Intelligence" Web Search University, New York, NY
May 2005, "Finding the 'A-Ha!' Moments in Search" Web Search University, New York, NY
May 2005, "Finding Business Information Online" Greenwich Public Library, Greenwich, CT
March 2005, "Searcher Academy" pre-conference workshop, Computers in Libraries, Washington, DC
March 2005, "Thirty Search Tips in 40 Minutes" Computers in Libraries, Washington, DC
March 2005, "Evaluating Search Tools" Computers in Libraries, Washington, DC
March 2005, "Finding Business Information Online" Computers in Libraries post-conference workshop, Washington, DC
February 2005, private full-day workshops on advanced web searching, Australia
January 2005, "Power Search Tools for Today's Web Researcher" half-day workshop, University of West Florida, Pensacola, FL
December 2004, private workshop on using the deep web for business intelligence, Amsterdam, The Netherlands
November 2004, "Mining the Deep Web for Competitive Intelligence", full-day workshop, Online Information 2004, London, UK
November 2004, "Flying Solo: the independent career option for information professionals", Online Information 2004, London, UK
November 2004, "Your Searching Questions Answered," Eureka Forum panel, Online Information 2004, London, UK
November 2004, "Convincing Your Boss That It's Not All Free on the Web" webinar, Factiva
November 2004, "Update Your Web Research Skills", half-day workshop for the San Francisco Chapter, Special Libraries Association, San Francisco, CA
November 2004, "Getting Down to Business", half-day workshop, Internet Librarian, Monterey, CA
November 2004, "30 Search Tips in 40 Minutes," Internet Librarian, Monterey, CA
October 2004, "Advanced Research Secrets: How to use the web to find hidden resources" Highlands Regional Library Cooperative, New Jersey
September 2004, "Starting and Running a Successful Research Business" pre-conference workshop, Web Search University, Washington, DC
September 2004, "How to Uncover Information Others Can't Find", Web Search University, Washington, DC
September 2004, "Adding Value With Post-Processing", Web Search University, Washington, DC
August 2004, "Power Search Tools for Today's Web Researcher" half-day workshop, Panhandle Library Access Network, Pensacola, FL
July 2004, Web research workshops in Canberra and Melbourne, Australia.
June 2004, "Mining the Invisible Web for Competitive Intelligence" Special Libraries Association Annual Conference, Nashville, TN
June 2004, "Adding Value and Making a Difference: New Thoughts on Becoming Indispensable" Special Libraries Association Annual Conference, Nashville, TN
June 2004, "You, Inc! Perspectives on owning an information research firm" Special Libraries Association Annual Conference, Nashville, TN
May 2004, "Running a Successful Research Business" pre-conference workshop, Web Search University, New York, NY
May 2004, "How to Uncover Information Others Can't Find", Web Search University, New York, NY
May 2004, "Adding Value Through Post-Processing", Web Search University, New York, NY
May 2004, "Make Money By Opening Your Mouth", Association of Independent Information Professionals annual conference, Austin, TX
March/April 2004, Web research workshops in New Zealand and Australia
April 2004, "Buggy Whips or Transportation Enhancement Tools: exploring the changing role of librarians and researchers" Colleague Connection, Denver, CO.
March 2004, "Searchers Academy" pre-conference workshop in conjunction with Computers in Libraries, Washington, DC
March 2004, "Thirty Search Tips in 40 Minutes", Computers in Libraries, Washington, DC
March 2004, "The Revolution Will Be Blogged", Fairfield (CT) Chapter, Special Libraries Association
March 2004, "Getting Down to Business: How to Find Business Information on the Web", Greenwich Public Library, Greenwich, CT
January 2004, "Power Searching With the Experts", Swedish Association for Information Specialists, Stockholm, Sweden.
January 2004, "Power Searching With the Experts", Norwegian Online User Group, Oslo, Norway
December 2003, "Eureka! Forum", Online Information 2003, London, UK.
November 2003, "Searchers Academy" pre-conference workshop in conjunction with nternet Librarian, Monterey, CA
November 2003, "CyberTour: Online Trends"Internet Librarian, Monterey, CA
November 2003, "CyberTour: Competitive Intelligence on the Web"Internet Librarian, Monterey, CA
November 2003, "30 Tips in 40 Minutes" Internet Librarian, Monterey, CA
October 2003, "Power Searching With the Pros" two-day workshops in Perth and Brisbane, Australia
September 2003, "Information Overload" SLA Great Lakes Regional Conference, Grand Rapids, MI
September 2003, "Running a Successful Research Business" preconference workshop in conjunction withWeb Search University, Washington, DC
September 2003, "360 Degrees of Information: Expanding Your Research Toolkit" Web Search University, Washington, DC
September 2003, "Delivering Search Results" Web Search University, Washington, DC
July 2003, "Power Searching With the Pros" two-day workshops in Sydney, Adelaide, Melbourne and Canberra, Australia.
June 2003, "Information Overload: Taming the Digital Tiger" Air Force/Navy Librarians Conference, Dayton, OH
May 2003, "Power Searching Tips From a Super Searcher" half-day workshop in conjunction with INFORUM 2003, Prague, Czech Republic
May 2003, "Advanced Research Techniques: How the Super Searchers Mine the Web" INFORUM 2003, Prague, Czech Republic
May 2003, Searcher's Academy, pre-conference workshop in conjunction with Info Today 2003, New York, NY
May 2003, "Fine-Tuning Your Search Skills", Info Today 2003, New York, NY
May 2003, "Starting and Running a Successful Research Business", half-day workshop in conjunction with Info Today 2003, New York, NY
May 2003, "How Super Searchers Find Business Information", half-day workshop in conjunction with Info Today 2003, New York, NY
April 2003, "Turbo-Charging Your Online Searching: Getting the Most >From the Web and Online Resources" New Jersey Library Association Spring Conference, East Brunswick, NJ
March 2003, Searcher's Academy, pre-conference workshop in conjunction with Internet Librarian International, Birmingham, UK
March 2003, "Expanding Your Research Toolkit", Internet Librarian International, Birmingham, UK
March 2003, two half-day workshops, "Surfacing Your Value" and "Search Techniques of a Super Searcher", Arizona Chapter of Special Libraries Association, Phoenix, AZ
March 2003, Searcher's Academy, pre-conference workshop in conjunction with Computers in Libraries, Washington, DC
March 2003, "Advanced Research Strategies" Computers in Libraries, Washington, DC
March 2003, "30 Search Tips in 40 Minutes" Computers in Libraries, Washington, DC
March 2003, "Getting Down to Business: How Super Searchers Find Business Information," post-conference workshop in conjunction with Computers in Libraries, Washington, DC
February 2003, "Starting and Running a Successful Research Business" half-day workshop in conjunction with Web Search University, Orlando, FL
February 2003, "360 Degrees of Information: Expanding Your Research Toolkit" Web Search University, Orlando, FL
February 2003, "Delivering Search Results: Surfacing Your Value and Moving Up the Food Chain" Web Search University, Orlando, FL
January 2003, "Power Searching From the Experts" all-day workshop with Chris Sherman, Townsville, Australia
January 2003, "Moving Up the Value Chain" all-day workshop with Elizabeth Swan and Maree Lipschitz, in conjunction with Information Online, Sydney, Australia
January 2003, "Breakfast with Super Searchers" Information Online, Sydney, Australia
January 2003, "Global Research in a Non-Global Information Environment" Information Online, Sydney, Australia
January 2003, "The Role of the Information Professional" panel discussion Information Online, Sydney, Australia
January 2003, "Power Searching From the Experts" all-day workshop with Chris Sherman, in conjunction with Information Online, Sydney, Australia
January 2003, "Life Planning: Now What Do I Do?" Washington, DC Chapter, Special Libraries Association
November 2002, "Making Search Choices: Fee vs. Free" Web Search University, Dallas, TX
November 2002, "Information Overload: Just Say Know!" Dallas/Ft. Worth group, Special Libraries Association
November 2002, "Searcher's Academy" (all-day workshop) Internet Librarian, Palm Springs, CA
November 2002, "Advanced Research Strategies" Internet Librarian, Palm Springs, CA
November 2002, "Getting Down to Business: Finding Business Information Online" (half-day workshop) Internet Librarian, Palm Springs, CA
October 2002, "Power Searching Tools and Techniques" Fairfax County (VA) Public School Librarians, Annandale, VA
October 2002, "Research Techniques of a Super Searcher: A Report >From the Trenches" Biomedical Libraries, Dartmouth College, Hanover, NH
October 2002, "Teaching the Web in Under an Hour" Biomedical Libraries, Dartmouth College, Hanover, NH
October 2002, "Turbo-Charging Reference Services" PALINET all-day workshop, Philadelphia, PA
October 2002, "Making Search Choices: Fee vs. Free" Web Search University, Chicago, IL
September 2002, "Information Overload: Just Say Know" keynote address, North Atlantic Health Sciences Libraries Association conference, Bartlett, NH
Oct. 10, 2002, "Turbo-Charging Reference Services" PALINET all-day workshop, Philadelphia, PA
September 2002, "Making Search Choices: Fee vs. Free" Web Search University, Crystal City, VA
July 2002, "How to Overcome Information Overload" American Association of Law Libraries, Orlando, FL
June 2002, "Competitive Intelligence for the non-CI Professional: No Dumpster-Diving" Special Libraries Association conference, Los Angeles, CA
June 2002, "Super Searchers on Madison Avenue" Special Libraries Association conference, Los Angeles, CA
June 2002, "Unanswered Questions: When What They Want Just Isn't There" Special Libraries Association conference, Los Angeles, CA
May 2002, "Searcher's Academy" (full day seminar in conjunction with InfoToday conference, New York, NY
May 2002, "Search Techniques of a Super Searcher: getting the most out of the web and online resources" Federal Library and Information Center Committee, Library of Congress, Washington, DC
May 2002, "Making Search Choices: Fee or Free" Web Search University, Stamford, CT
April 2002, "The Art of the Reference Interview" (half-day workshop) and "Finding Business Information Online" (half-day workshop), Greenwich (CT) Library
April 2002, "The Art of the Reference Interview" (half-day seminar) and "Tips From a Super Searcher" (half-day seminar), Cleveland Chapter, Special Libraries Association
March 2002, "Making Search Choices: Fee or Free", Web Search University, San Francisco, CA
March 2002, "Searcher's Academy" moderate and speak at all-day workshop at Computers In Libraries, Washington, DC
March 2002, "Amphibious Research Skills: strategies for super searching" Computers in Libraries, Washington, DC
March 2002, "Business Information Sources on the Web" half-day workshop at Computers in Libraries, Washington, DC
February 2002, "Tips From a Super Searcher" Science, Technology & Business Division, Library of Congress, Washington, DC
November 2001, "Amphibious Research Skills: strategies for super searching" Internet Librarian 2001, Pasadena, CA
November 2001, "Searcher's Academy" (moderating and speaking) all-day workshop at Internet Librarian 2001, Pasadena, CA
November 2001, "Surfacing Your Value: are you a value-added info pro?" half-day workshop at Internet Librarian 2001, Pasadena, CA
October 2001, "Tips of a Super Searcher" keynote talk, SAOUG, OSALL, SLIS, Johannesburg, South Africa
October 2001, "Searching Tips of a Super Searcher" keynote talk, Special Libraries Interest Group, Cape Town, South Africa
October 2001, "On the Road Again: Addressing the Needs of a Mobile Client Base" keynote talk at Technology Day, Maryland Chapter, SLA, Baltimore, MD
October 2001, "The Art of the Reference Interview" half-day workshop, Upstate New York SLA Chapter, Cooperstown, NY
September 2001, "The Art of the Reference Interview" half-day workshop, Web Search University, Reston, VA
September 2001, "Making Search Choices: Fee or Free", Reston, VA
July 2001, "Research Techniques of a Super Searcher" Initiative Fortbildung fur wissenschaftliche Spezialbibliotheken und verwandte Einrichtungen", Berlin, Germany
July 2001, "Advanced Reference Interview Skills" Federal Library and Information Center Committee, Washington, DC
June 2001, "News Research By the Beat: Business/Finance and Telecommunications Information Sources" continuing education course, Special Libraries Association Annual Conference, San Antonio, TX
June 2001, "More Secrets of Super Business Searchers" Special Libraries Association Annual Conference, San Antonio, TX
June 2001, "The New Web Order: the changing shape of the information environment" Special Libraries Association Annual Conference, San Antonio, TX
May 2001, "Where We're Going and What It Means" Princeton-Trenton Chapter, Special Libraries Association chapter meeting, Princeton, NJ
May 2001, "Getting Down to Business: how super searchers find business information online" half-day workshop, InfoToday 2001, New York, NY
May 2001, "The Art of the Reference Interview, or, 'But this is what you said you wanted!'" half-day workshop, Web Search University, Chicago, IL
May 2001, "Making Searching Choices: Fee or Free" Web Search University, Chicago, IL
April 2001, "Gut-Wrenching Decisions" panel discussion, Association of Independent Information Professionals annual conference, New Orleans, LA
April 2001, "Life in the Fast Lane: learning to thrive during times of insane change", Western Michigan Chapter, Special Libraries Association, Kalamazoo, MI
April 2001, "The Art of the Reference Interview, or, 'But this is what you said you wanted!'" half-day workshop, Western Michigan Chapter, Special Libraries Association, Kalamazoo, MI
March 2001, "Top 10 Navigation Tips" Internet Librarian International, London
March 2001, "Getting Down to Business: how super searchers find business information online" half-day workshop, Internet Librarian International, London
March 2001, "Top 10 Navigation Tips" Computers in Libraries, Washington, DC
March 2001, "Getting Down to Business: how super searchers find business information online" half-day workshop, Computers in Libraries, Washington, DC
March 2001, "Distilling CI Insights From the Web" Society of Competitive Intelligence Professionals Annual Conference, Seattle
March 2001, Colloquium on Information Brokering, The Information School, University of Washington, Seattle.
January 2001, Librarians, Informationists, Wizards and Sourcerers: the role of the information professional in the new information economy" keynote address, Information Online Conference, Sydney, Australia.
January, 2001, "Strategies and Tactics for Super Searchers" post-conference workshop, Information Online Conference, Sydney, Australia.
December 2000, "Super Searching: techniques for finding global business information" Online Information Conference, London.
November 2000, "The Future of the Information Profession" Washington, DC Chapter, Special Libraries Association
November 2000, "Getting Down To Business: how super searchers find business information online" Internet Librarian Conference
November 2000, "The Dot-Com-ization of the Information Profession, or How I Learned to Stop Worrying and Love Insane Change" Internet Librarian Conference
November 2000, "My Favorite [Search] Engine" Internet Librarian Conference
October 2000, "Advanced Reference Interview Skills" North Carolina Chapter, Special Libraries Association.
September 2000, "The Art of the Reference Interview" Online World Conference, half-day workshop.
September 2000, "Search Strategies for the Serious Searcher" Online World Conference.
July 2000, "Internet Workshop -- advanced skills" International Congress & Convention Researchers Meeting.
June 2000, "Secrets of Super Business Searchers" Special Libraries Association Annual Conference, Philadelphia, PA.
June 2000, "The New Web Order" Special Libraries Association Annual Conference, Philadelphia, PA.
You Want Me To Do WHAT? : the skills you need today Special Libraries Association Annual Conference, Philadelphia, PA.
"Choosing and Using Search Engines" Special Libraries Association Annual Conference, Philadelphia, PA.
May 2000, "Information Professionals and the Future" Mid-South Chapter, Special Libraries Association & Memphis Area Library Council.
April 2000, "The Art of the Reference Interview, or "But this is what you said you wanted!" Central Ohio Chapter, Special Libraries Association.
April 2000, "Everything You Wanted to Know About Subcontracting... but were afraid to ask" Association of Independent Information Professionals Annual Conference.
March 2000, "Mining the Internet for CI [competitive intelligence] Gold" Society of Competitive Intelligence Professionals Annual Conference.
March 2000, "Getting Down to Business: How Super Searchers Find Business Information Online" [half-day workshop] Internet Librarian International, London.
March 2000, "Searchers & Search Engines" Internet Librarian International, London.
March 2000, "Cybertour: Bates' Best Business Sites" Internet Librarian International, London.
March 2000, "Getting Down to Business: How Super Searchers Find Business Information Online" [half-day workshop] Computers in Libraries.
November 1999, "Getting Down to Business: How Super Searchers Find Business Information Online" [half-day workshop] Internet Librarian.
November 1999, Cybertour: Bates' Best Bet Sites" Internet Librarian.
October 1999, "Searching Today: Strategies & Tips from the Experts" Online World '99.
October 1999, "Ground-Zero Pricing: Ever, Never or Now?" Online World '99.
October 1999, Keynote Address: "Information Professionals and the Future of Online" Southern Chapter, Medical Library Association.
June 1999, Fee-based Services Within Special Libraries" Special Libraries Association Annual Conference.
June 1999, "Choosing and Using Internet Search Engines" Special Libraries Association Annual Conference.
May 1999, "Guidepost to the Virtual Landscape" Bibliotekstjanst AB, Stockholm, Sweden.
May 1999, "The Future of the Library Profession" BIBSAM, Royal Library, Stockholm, Sweden.
March 1999, "Trends in the Library Profession - where are we headed?" Milwaukee Chapter, Special Libraries Association.
March 1999, "Tips From the Super Searchers: how expert online searchers find business information" Technology Day, Maryland Chapter, Special Libraries Association.
January 1999, "The Future of Libraries, or the Library of the Future" San Francisco Bay Chapter, Special Libraries Association.
January 1999, "The Web as a Research Tool" Chicago Chapter, Special Libraries Association.
November 1998, "Business & Corporate Information Sources" Law Library Association of Maryland
November 1998, "Avoiding the Ax" Mid-Atlantic Regional Archives Conference
November 1998, "The Future of the Online World: where do we go from here?" Swedish Online Users Group, Stockholm
November 1998, "Pay or Play: Decisions on Web Expenditures" Internet Librarian '98
June 1998, "Super Searchers: Trends for Online and the Internet" Special Libraries Association Annual Conference
June 1998, "Using the Web for Research, or Free vs. Fee" Special Libraries Association Annual Conference
June 1998, "Choosing and Using Internet Search Engines" Special Libraries Association Annual Conference
May 1998, The Web and the Wired Generation North American Advertising Agency Network Spring Management Meeting
April 1998, Getting Your First Five Clients Annual Conference, Association of Independent Information Professionals
April 1998, Power Tips for PowerPoint Annual Conference, Association of Independent Information Professionals
February 1998, Trends in Internet Searching (Keynote address) - Internet '98. Copenhagen
February 1998, The Net vs. Traditional Online Services Internet '98. Copenhagen
February 1998, What Do We Want From Library School Graduates?, The Library of the Future, Cologne, Germany
November 1997, Outsourcing, or 'Who Needs All Those Librarians Anyway?' North Suburban Library System
October 1997, Market Research Information International Conference on Strategic Business Information in Biotechnology
September 1997, Research on the Net DC Chapter, Special Libraries Association
September 1997, "The Art of the Reference Interview" Online World Conference and Expo
June 1997, "How to Avoid being Downsized or Outsourced" Special Libraries Association Annual Conference
June 1997, "Information Brokers: help on the way" Special Libraries Association Annual Conference
June 1997, "Telecom Information Sources on the Net" Special Libraries Association Annual Conference
June 1997, "New Trends in Internet Search Engines" Special Libraries Association Annual Conference
May 1997, "The Net as an Additional Reference Source: what's it really good for?" NFAIS Special Session
May 1997, "Researching Online: is it really all on the Net and for free?" Public Relations Online Conference
March 1997, "Dr. StrangeNet, or how I learned to stop worrying and love the Internet" Virtual Horizons: Internet Resources & Development
October 1996, "Asking the Right Question, Getting the Right Answer" Online World Conference.
September 1996, "Recent Developments and Trends in Information Brokering" Open Sources Solutions Conference.
June 1996, "Low-cost Sources for Telecom Information" Special Libraries Association Annual Conference.
May 1996, "Using Online Resources for Business Research" Multimedia InterCD 96. Mexico City, Mexico.
May 1996, "The Internet and Corporate Libraries: threat or asset?" EBSCO Executive Seminar.
October 1995, "Online Consumer Services: not just for home use anymore" Online '95 Conference.
June 1995, "Telecom Resources on the Internet" Special Libraries Association Annual Conference.
June 1995, "Innovations That Work: Lotus Notes Applications for Special Librarians" Special Libraries Association Annual Conference.
June 1995, "EDGAR Discussion Panel" Special Libraries Association Annual Conference.
December 1994, "Corporate Libraries and the National Information Infrastructure: a view from the trenches" Conference on Libraries and the National Information Infrastructure.
October 1994, "EDGAR: mining company information on the Internet" Online/CD-ROM '94 Conference.
June 1994, "Introducing Lotus Notes to an Organization: tactics and techniques" Special Libraries Association Annual Conference.
June 1994, "Expanding Library Services with Information Brokers" Special Libraries Association Annual Conference.
March 1994, "International Databases: what they are and how to use them" American Society of Association Executives, International Section.
November 1993, "Hot Topics for Business Searchers" Online/CD-ROM '93 Conference.
June 1993, "The RHCs and Information Services" Special Libraries Association Annual Conference.
April 1993, "Designing and Using Library User Assessments" Joint Spring Workshop (sponsored by seven library and information science organizations).