Published Articles
A prolific writer on a wide variety of research topics, Mary Ellen Bates is available for by-lined articles on virtually all facets of business research, trends, tips, and what's going on in this area. What's more, she offers a crisp, down-to-earth writing style that's reader-friendly and brings research topics to life.
Mary Ellen Bates' Published Articles Archive
"Interacting With the News" Online (September/October 2011), p. 64
"Ngrams, Anyone?" Online (July/August 2011), p. 64
"Google Gets Crowdsourced" Online (May/June 2011), p. 64
"Why Insight Matters" EContent (June 2011)
"Can You Pivot?" Online (March/April 2011), p. 64
"What Counts As a Newspaper?" EContent (March 2011)
"Think Strategically: Add Value to Your Business" Bulletin of ASIST (February/Marcy 2011), p. 43-45
"Yahoo! Correlator" Online (January/February 2011), p. 64
"Is Print the New Vanity Press?" EContent (December 2010)
"STAT-USA, Gone But Still Here" Online (November/December 2010), p. 64
"Can You Still Keyboard?" EContent (November 2010)
"From Roger Summit to Tom Cruise: Traditional Online's Adoption of New Technologies" Online (September/October 2010), p. 14-18
"Bing Gets Brainy" Online (September/October 2010), p. 64
"Ready, Set, Help!: How to Find a Business Coach" QRCA Views (Fall 2010) p. 50-54
"Divas and D&B Reports" EContent (June 2010)
"Rediscovering BoardReader" Online (July/August 2010), p. 64
"Battling 'Good Enough'" Online (May/June 2010), p. 64
"Does This XBRL Make Me Look Fat?" EContent (April 2010)
"Is an MLS Still Relevant?" Online (March/April 2010), p. 64
"Is FriendRank Next?" EContent (Jan/Feb 2010)
"The Virtues of Finding and Forgetting" Online (Jan/Feb 2010), p. 64
"Publishing 2.0" EContent (December 2009)
"The Search Tool Arms Race" Online (Nov/Dec 2009), p. 64
"Of Moore and Magic" EContent (November 2009)
"Do I Look Like a Librarian?" Online (Sept/Oct 2009), p. 64
"Search Cloudlet" Online (July/August 2009), p. 64
"You're Not The Boss of Me!" EContent (June 2009)
"Not Quite Lost in Translation?" Online (May/June 2009), p. 64
"Authority Control to the People!" EContent (April 2009)
"When You Come to a Fork in the Road, Take It" Online (March/April 2009), p. 64
"Living Large in Lean Times" Searcher (March 2009), p. 22-27
"When Worlds Collide" EContent (January/February 2009)
"SortFix" Online (January/February 2009), p. 64
"Make Mine Interactive" EContent (December 2008)
"Backward, And In High Heels" Online (November/December 2008), p. 64
"Mapped Out" EContent (November 2008)
"Silobreaker" Online (September/October 2008), p. 64
"The Three-Dimensional Internet" EContent (September 2008)
"From Buggy Whips to 'Transportation Enhancement Technology'" Online (July/August 2008), p. 64
"Dr. Freelove, or: How I Learned to Stop Worrying and Love 0.00" EContent (June 2008)
"Gigablast Blasts Off Again" Online (May/June 2008), p. 64
“Privacy? Fuggedaboutit!" EContent (April 2008)
"Explore EDGAR by XBRLing" Online (March/April 2008), p. 64
“Life Beyond Google: alternative, specialized search engines" FUMSI magazine (March 2008)
"Nice Storefront, But What's Behind the Counter?" EContent (January/February 2008)
“Dating on the Web" Online (January/February 2008), p. 64
“What's That Content Doing?" EContent (December 2007)
“Intelways" Online (November/December 2007), p. 64
“Unknown Unknowns" EContent (November 2007)
“Can I Facebook That?” Online (September/October 2007), p. 564
“Wanted: FUMSI Professionals" EContent (September 2007)
“Blog Searching With Technorati" Online (July/August 2007), p. 56
“Communications Two Point Oh!" EContent (June 2007)
“ SearchMash" Online (May/June 2007), p. 64
“Q & A" EContent (April 2007)
“Building a Better Search Engine" Online (March/April 2007), p. 64
“Does Anyone RTFM" EContent (January/February 2007)
“Google Looks Back in Time" Online (January/February 2007), p. 64
“Info Pro on the Edge" EContent (December 2006)
“Get Your Library Thing On" Online (November/December 2006), p. 64
“Emails and IMs and Feeds - Oh My!" EContent (November 2006)
“Getting Past the Online Bouncer" Online (September/October 2006), p. 64
"The Information Drought" EContent (September 2006)
“When Short-Term Memory Isn't Enough" Online (July/August 2006), p. 64
"Cutting Edge or Over the Edge?" EContent (June 2006)
“Factiva 2.0" Online (May/June 2006), p. 64
"Are You Informationally Fit?" EContent (April 2006)
“Truth and Fiction on the Web” Online (March/April 2006), p. 64
"The Future? It Ain't Here Yet!" EContent (January/February 2006)
“You’re It” Online (January/February 2006), p. 64
"Bringing the Blogosphere to the Masses" EContent (December 2005)
“ eSnips" Online (November/December 2005), p. 64
"You're Searching What?!?"EContent (November 2005)
"What Do Users Want?" Online (September/October 2005), p. 64
"You Still Google? That is So Last Week" EContent (September 2005)
"Getting Directions From Strangers" Online (July/August 2005), p. 64
"When Knowledge Sharing Works" EContent (June 2005)
"Furl It!" Online (May/June 2005), p. 64
"Illuminating Your Clients’ Blind Spots" EContent (April 2005), p. 59
"Squishy Boolean" Online (March/April 2005), p. 64
"Supersize That Hard Drive!" EContent (January/February 2005), p. 59
"A9.com" Online (January/February 2005), p. 64
"Would You Trust Joe Isuzu's Blog?" EContent (December 2004), p. 59
"What Makes Information 'Public'?" Online (November/December 2004), p. 64
"It's Not Who You Know, It's Who's Linked To You" EContent (November 2004) p. 64
"Proving a Negative" Online (September/October 2004), p. 64
"The Law of Unintended Consequences" EContent (September 2004), p. 17
"idEXEC" Online (July/August 2004) p. 64
“Free, Fee-based and Value-Added Information Services”Factiva white paper, June 2004.
“Tapping Into the Brains of the Web" EContent (June 2004) p. 23
"Marketing For the Info-Entrepreneur" FreePint Newsletter, May 6, 2004.
"Factiva's New 'Experience'" Online (May/June 2004) p. 64.
"Now That You've Fired Your Boss: the five things every new info-entrepreneur should know" Searcher (May 2004) p. 8-15.
"Is Boolean Dead?" EContent (April 2004) p. 28.
"Mooter>" Online (March/April 2004) p. 64.
"Why I Love Paper" EContent (January/February 2004) p. 29
"Copernic Summarizer" Online (January/February 2004) p. 64.
"Are Your Clients Data-Intolerant?" EContent (December 2003) p. 59
"Archiving the Web" Online (November/December 2003) p. 64
"Is That All?" EContent (October 2003) p. 29.
"Blogs: My New Addiction" Online (September/October 2003) p. 64.
"Archiving the Attic" EContent (August/September 2003) p. 19.
"Net Snippets" Online (July/August 2003) p. 64.
"Search Show Offs" EContent (June 2003) p 27.
"That Darned L-Word" Online (May 2003) p. 80.
"Now They Sell It, Now They Don't" EContent (April 2003) p. 46.
"HotBot" Online (March 2003) p. 80.
"Are We Overloaded Yet?" EContent (February 2003) p. 17
"Dialog's Domain Names Database" Online (January 2003) p. 80.
"Can Small Businesses Go Online?: The Professional Online Services Flirt With Mom and Pop" Searcher (January 2003) p. 16-25.
"I'll Take 500 Bytes of Info, Please" EContent (December 2002) p. 72.
"Looking in From Your Users' Eyes" EContent (November 2002) p. 56.
"The Wayback Machine" Online (November/December 2002) p. 80.
"Tips on Teaching the Web in Under an Hour" LOGON (Fall 2002) p. 1-4.
"'Welcome to Our Store; That Will Be 19.95, Please'" EContent (October 2002) p. 56.
"ProQuest Historical Newspapers" Online (September/October 2002) p. 96.
"Info Pros Take Over the Government" EContent (September 2002) p. 56.
"Will Research For Food" EContent (August 2002) p. 56.
"A Day in the Life of an Information Broker" Searcher (July/August 2002) p. 24-.
"1 Jump" Online Spotlight column Online (July/August 2002) p. 80.
"Going Where the (Info) Climate Suits My Clothes" EContent (July 2002) p. 56.
"Looking For Information in All The Wrong Places" EContent (June 2002) p. 56.
"SurfWax" Online Spotlight column Online (May/June 2002) p. 88.
"Brother, Can You Spare 4.95?" EContent (May 2002) p. 56.
"Steal This Article" EContent (April 2002) p. 56.
"Following Your Vision" Dialog Quantum2 Case Study (April 2002).
"Using Dialog's Intranet Toolkit to Mine for Patent Intelligence" Dialog Quantum2 Case Study (April 2002).
"Dialog's Connect-Time Pricing" Online Spotlight column Online (March/April 2002) p. 88.
"Got the Time?" EContent (March 2002).
Dialog Pricing Redux: Deja Vu All Over Again" Searcher (March 2002).
"What infurmashion liturasy problem?" EContent (February 2002) p. 56.
"Is It a Hal-9000 or a Walkman?" EContent (January 2002).
"Amazon.com's e-Books and e-Documents" Online Spotlight column Online (January/February 2002).
"But I Thought This Lunch Was Free!" EContent (December 2001) p. 72.
"Factiva.com" Online Spotlight column Online (November 2001) p. 96.
"Take My Credit Card, Please!" EContent (November 2001) p. 64.
"Squealing Tires on the InfoBahn" EContent (October 2001) .. 64.
"Teoma.com" Online Spotlight column Online (September 2001) p. 96.
"Houston, do you copy?" EContent (September 2001) p. 64.
"Price Wars: Give Peace a Chance" EContent (August 2001) p. 64.
"Free Pint" Online Spotlight column Online (July 2001) p. 96.
"Stop Drinking from the Fire Hydrant" EContent (July 2001) p. 64.
"You Call That 'Research'?" EContent (June 2001) p. 64.
"Eurostat" Online Spotlight column Online (May 2001) p. 96.
"We Are the Content" EContent (May 2001) p. 72.
"Can Content Do That?" EContent (April 2001) p. 72.
"InfoTrac OneFile" Online Spotlight column Online (March 2001) p. 88.
"Sharing Each Other's Pain" EContent (February 2001) p. 72.
"FirstGov.gov" Online Spotlight column Online (January 2001) p. 80.
"From CEO to File Clerk: a day in the life of an information broker" (Dec. 2000).
"Mining for Gold on the Internet" Searcher (June 2000), p. 34-39.
"TANSTAAFL: In Search of the Free Lunch and No-Cost/Low-Cost Full-Text Archives" Searcher (June 2000) p. 55-59.
"Eat Your (Almost) Free Lunch on the Web" BiblioData's Price Watcher (March 15, 2000) p. 1,4.
"Pricing on the Fly" BiblioData's Price Watcher (February 16, 2000) p. 1, 4.
"Selecting Business Intelligence Sources: The Public Web vs. Value-Added Online Services" Factiva White Paper (1999).
"Telecom Sources Pay Off" BiblioData's Price Watcher (Nov. 29, 1999) p. 1, 4.
"The Making of a Super Searcher" Searcher (November/December 1999) p. 33-35.
"Dow Jones Interactive: Yes, they still do windows" Online (November 1999) p. 45-50.
"Insights and Suites: BizSuite and InSite 2 Pro" Online (November 1999).
"Shopping For an Information Broker: 'please don't squeeze the Charmin.'" Searcher (September 1999) p. 53-56.
"Dialog's DialUnits: There Is a Great Disturbance in the Force" Searcher (July/August 1999) p. 52-57.
"Searcher Savings Tips: setting up speed bumps on Dialog prices" BiblioData's Price Watcher (April 21, 1999) p. 3.
"The Future of the Online World: where do we go from here?" Tidskrift fšr Dokumentation [Stockholm] (February, 1999) p. 3-7.
"What Do You Really Want to Know: the reference interview" The One-Person Library (January 1999) p. 1-3.
"Dialog's DialUnits Revisited: Lassie come home" Searcher (November/December 1998) p. 48-53.
"@BRINT Business Information: Where's the Beef?" The CyberSkeptic's Guide (November/December 1998) p. 5.
"Internet Search Engines: curiouser and curiouser" Bulletin: Business & Finance Division, Special Libraries Association (Fall 1998) p. 9-11.
"Dow Jones Interactive: business information for business searchers" ONLINE (September/ October 1998) p. 56-61.
"Dialog's DialUnits: a price increase in sheep's clothing" Searcher (September 1998) p. 56-65.
"Head-to-Head on Snowboards" ONLINE (July/August 1998) p. 44-45.
“"Finding the Question Behind the Question: the art of the reference interview" Information Outlook (July 1998) p. 19-21.
"Fee-based Information Services Within Special Libraries" Library Management Briefings (Spring 1998) p. 1-7.
"Home Pages for the Rest of Us" Chronicle of Community (Spring 1998) p. 50-52.
"Management Databases: not what you expected" DATABASE (June/July 1998) p. 36-40.
"Update '98: The New Face of Dialog" The Information Advisor (June 1998) p. 5-7.
"The Global Road Warrior" Searcher (May 1998) p. 25-27.
"The Newly-Minted MLS" Searcher (May 1998) p. 30-33.
"How to Implement Electronic Subscriptions: replacing the routing list hassle" ONLINE (May 1998) p. 80-86.
"All 13 Yellow Book Directories on CD" Information Today (April 1998) p. 34-35.
"Caveat Emptor-Pricey, Repackaged Data" Information Today (December 1997) p. 24.
"Outsourcing, Co-sourcing, and Core Competencies: what's an information professional to do?" Information Outlook (December 1997) p. 35-37.
"Emerging Trends in Information Brokering" Competitive Intelligence Review (Winter 1997) p. 48-53).
"Information Audits: what do we know and when do we know it" Library Management Briefings (Fall 1997) p. 1-7.
"Solid Relationships or One-Night Stands?" Information Today (November 1997) p. 9,54.
"Avoiding the Ax: how to keep from being downsized or outsourced" Information Outlook (October 1997) p. 18-21.
"Initial Public Offerings - DIALOG vs. the Net" Information Advisor (September 1997) p. 6-7.
"'HTML, Text, or Fries?': IAC databases on the Web" Searcher (September 1997) p. 50-59.
"SoftBase: searching for IT products" Information Today (September 1997) p. 354, 36.
"A Web Site That Delivers -- in spreadsheet format" Information Advisor (June 1997) p. 1-3.
"Knight-Ridder on the Web: a brave new world for searchers?" Searcher (June 1997) p. 28-37.
"American Business Information: here, there, and everywhere" DATABASE (April/May 1997).
"CorpTech EXPLORE: Hybrid CD" Information Today (April 1997) p. 36-37.
"Gale's Ready Reference Shelf on CD-ROM" Information Today (March 1997) p. 28-29.
"What's on the Net, anyway?" NFAIS Newsletter (March 1997) p. 1-2.
"ABI/INFORM Today: a world of options" DATABASE (February/March 1997) p. 65-71.
"Market Research Made Easy on LEXIS-NEXIS" DATABASE (February/March 1997) p. 22-27.
"The Internet: threat or asset?" Information Outlook (January 1997) p. 20-23.
"Online Tricks of the Trade: when bad things happen to good searchers" Online User (January/February 1997) p. 40-42.
"The Internet: part of a professional searcher's toolkit" ONLINE (January/February 1997) p. 47-52.
"EdgarPlus Means Value-Added SEC Filings" Information Advisor (December 1996) p. 1-3.
"Which Database? Which Service: choosing your home system" ONLINE (November/December 1996) p. 58-65.
"The Seven Deadly Sins of Online Searching" ONLINE USER (November/December 1996) p. 20-27.
"New Version of National Trade Data Bank on CD-ROM Released" Link-Up (November/December 1996) p. 29.
"Associations Unlimited" [product review] Link-Up (November/December 1996) p. 30-31.
"Knowledge Express Tracks Technologies" Information Advisor (August 1996) p. 3.
"What's Behind the Pretty Face?: new user interfaces" DATABASE (August/September 1996) p. 24-32. Winner of the 1997 IAC Authorship Award for Best Article
"Where's EDGAR Today: finding SEC filings online" DATABASE (June/July 1996) p. 41-50.
"Consumer Online Services: not just for home use anymore" Legal Information Management Reports (Spring 1996) p. 1-8.
"Using the Internet for Profit" [review] Link-Up (March/April 1996) p. 16-17.
"New Database Offers Unique Search Terms" Information Advisor (January 1996) p. 6-7.
"EyeQ: the next generation of search software" ONLINE (November/December 1995) p. 48-53
"Getting Wired: how to connect to online resources" Online User (October/November 1995) p. 22-32.
"Quick Company Information" Online User (October/November 1995) p. 47-48.
"What's Happening With the EDGAR Database?" The Information Advisor (October 1995) p. 1-2.
"Compton's NewMedia" Link/Up (September/October 1995) p. 16-17.
"Disclosure: for company information" Link/Up (July/August 1995) p. 8-9.
"10 Tips on Managing Your Internet Searching" ONLINE (July/August 1995) p. 32-37.
"Telecommunications: an explosion of information resources on the net" DATABASE (June/July 1995) p. 21-27.
"Search Strategies for Dialog's View Fee" ONLINE (January/February 1995) p. 22-31.
"Accessing SEC Filings via EDGAR" The Information Advisor (December 1994) p. 1-3.
"Lotus Notes in Action: meeting corporate information needs" DATABASE (August 1994) p. 27-38.
"Electronic Clipping Services: a new life for SDIs" ONLINE (July 1994) p. 43-51.
“Tracking Emerging Markets and Trends" DATABASE (April 1994) p. 34-37
"The Baby Bells and Information Services" Online (November 1993) p. 30-33.
"Partnering with Information Brokers" Business & Finance Bulletin (Fall 1993) p. 7-10.
"Finding Full-text Market Research" DATABASE (August 1993) p. 30-36.
"Dialing up Telecommunications Information" DATABASE (June 1993) p. 68-72.
"Information: at Your Fingertips" Management Review (October 1992) p 41-44.
"The Power of Information" NAMA Journal (Summer 1992) p. 1.
"Ngrams, Anyone?" Online (July/August 2011), p. 64
"Google Gets Crowdsourced" Online (May/June 2011), p. 64
"Why Insight Matters" EContent (June 2011)
"Can You Pivot?" Online (March/April 2011), p. 64
"What Counts As a Newspaper?" EContent (March 2011)
"Think Strategically: Add Value to Your Business" Bulletin of ASIST (February/Marcy 2011), p. 43-45
"Yahoo! Correlator" Online (January/February 2011), p. 64
"Is Print the New Vanity Press?" EContent (December 2010)
"STAT-USA, Gone But Still Here" Online (November/December 2010), p. 64
"Can You Still Keyboard?" EContent (November 2010)
"From Roger Summit to Tom Cruise: Traditional Online's Adoption of New Technologies" Online (September/October 2010), p. 14-18
"Bing Gets Brainy" Online (September/October 2010), p. 64
"Ready, Set, Help!: How to Find a Business Coach" QRCA Views (Fall 2010) p. 50-54
"Divas and D&B Reports" EContent (June 2010)
"Rediscovering BoardReader" Online (July/August 2010), p. 64
"Battling 'Good Enough'" Online (May/June 2010), p. 64
"Does This XBRL Make Me Look Fat?" EContent (April 2010)
"Is an MLS Still Relevant?" Online (March/April 2010), p. 64
"Is FriendRank Next?" EContent (Jan/Feb 2010)
"The Virtues of Finding and Forgetting" Online (Jan/Feb 2010), p. 64
"Publishing 2.0" EContent (December 2009)
"The Search Tool Arms Race" Online (Nov/Dec 2009), p. 64
"Of Moore and Magic" EContent (November 2009)
"Do I Look Like a Librarian?" Online (Sept/Oct 2009), p. 64
"Search Cloudlet" Online (July/August 2009), p. 64
"You're Not The Boss of Me!" EContent (June 2009)
"Not Quite Lost in Translation?" Online (May/June 2009), p. 64
"Authority Control to the People!" EContent (April 2009)
"When You Come to a Fork in the Road, Take It" Online (March/April 2009), p. 64
"Living Large in Lean Times" Searcher (March 2009), p. 22-27
"When Worlds Collide" EContent (January/February 2009)
"SortFix" Online (January/February 2009), p. 64
"Make Mine Interactive" EContent (December 2008)
"Backward, And In High Heels" Online (November/December 2008), p. 64
"Mapped Out" EContent (November 2008)
"Silobreaker" Online (September/October 2008), p. 64
"The Three-Dimensional Internet" EContent (September 2008)
"From Buggy Whips to 'Transportation Enhancement Technology'" Online (July/August 2008), p. 64
"Dr. Freelove, or: How I Learned to Stop Worrying and Love 0.00" EContent (June 2008)
"Gigablast Blasts Off Again" Online (May/June 2008), p. 64
“Privacy? Fuggedaboutit!" EContent (April 2008)
"Explore EDGAR by XBRLing" Online (March/April 2008), p. 64
“Life Beyond Google: alternative, specialized search engines" FUMSI magazine (March 2008)
"Nice Storefront, But What's Behind the Counter?" EContent (January/February 2008)
“Dating on the Web" Online (January/February 2008), p. 64
“What's That Content Doing?" EContent (December 2007)
“Intelways" Online (November/December 2007), p. 64
“Unknown Unknowns" EContent (November 2007)
“Can I Facebook That?” Online (September/October 2007), p. 564
“Wanted: FUMSI Professionals" EContent (September 2007)
“Blog Searching With Technorati" Online (July/August 2007), p. 56
“Communications Two Point Oh!" EContent (June 2007)
“ SearchMash" Online (May/June 2007), p. 64
“Q & A" EContent (April 2007)
“Building a Better Search Engine" Online (March/April 2007), p. 64
“Does Anyone RTFM" EContent (January/February 2007)
“Google Looks Back in Time" Online (January/February 2007), p. 64
“Info Pro on the Edge" EContent (December 2006)
“Get Your Library Thing On" Online (November/December 2006), p. 64
“Emails and IMs and Feeds - Oh My!" EContent (November 2006)
“Getting Past the Online Bouncer" Online (September/October 2006), p. 64
"The Information Drought" EContent (September 2006)
“When Short-Term Memory Isn't Enough" Online (July/August 2006), p. 64
"Cutting Edge or Over the Edge?" EContent (June 2006)
“Factiva 2.0" Online (May/June 2006), p. 64
"Are You Informationally Fit?" EContent (April 2006)
“Truth and Fiction on the Web” Online (March/April 2006), p. 64
"The Future? It Ain't Here Yet!" EContent (January/February 2006)
“You’re It” Online (January/February 2006), p. 64
"Bringing the Blogosphere to the Masses" EContent (December 2005)
“ eSnips" Online (November/December 2005), p. 64
"You're Searching What?!?"EContent (November 2005)
"What Do Users Want?" Online (September/October 2005), p. 64
"You Still Google? That is So Last Week" EContent (September 2005)
"Getting Directions From Strangers" Online (July/August 2005), p. 64
"When Knowledge Sharing Works" EContent (June 2005)
"Furl It!" Online (May/June 2005), p. 64
"Illuminating Your Clients’ Blind Spots" EContent (April 2005), p. 59
"Squishy Boolean" Online (March/April 2005), p. 64
"Supersize That Hard Drive!" EContent (January/February 2005), p. 59
"A9.com" Online (January/February 2005), p. 64
"Would You Trust Joe Isuzu's Blog?" EContent (December 2004), p. 59
"What Makes Information 'Public'?" Online (November/December 2004), p. 64
"It's Not Who You Know, It's Who's Linked To You" EContent (November 2004) p. 64
"Proving a Negative" Online (September/October 2004), p. 64
"The Law of Unintended Consequences" EContent (September 2004), p. 17
"idEXEC" Online (July/August 2004) p. 64
“Free, Fee-based and Value-Added Information Services”Factiva white paper, June 2004.
“Tapping Into the Brains of the Web" EContent (June 2004) p. 23
"Marketing For the Info-Entrepreneur" FreePint Newsletter, May 6, 2004.
"Factiva's New 'Experience'" Online (May/June 2004) p. 64.
"Now That You've Fired Your Boss: the five things every new info-entrepreneur should know" Searcher (May 2004) p. 8-15.
"Is Boolean Dead?" EContent (April 2004) p. 28.
"Mooter>" Online (March/April 2004) p. 64.
"Why I Love Paper" EContent (January/February 2004) p. 29
"Copernic Summarizer" Online (January/February 2004) p. 64.
"Are Your Clients Data-Intolerant?" EContent (December 2003) p. 59
"Archiving the Web" Online (November/December 2003) p. 64
"Is That All?" EContent (October 2003) p. 29.
"Blogs: My New Addiction" Online (September/October 2003) p. 64.
"Archiving the Attic" EContent (August/September 2003) p. 19.
"Net Snippets" Online (July/August 2003) p. 64.
"Search Show Offs" EContent (June 2003) p 27.
"That Darned L-Word" Online (May 2003) p. 80.
"Now They Sell It, Now They Don't" EContent (April 2003) p. 46.
"HotBot" Online (March 2003) p. 80.
"Are We Overloaded Yet?" EContent (February 2003) p. 17
"Dialog's Domain Names Database" Online (January 2003) p. 80.
"Can Small Businesses Go Online?: The Professional Online Services Flirt With Mom and Pop" Searcher (January 2003) p. 16-25.
"I'll Take 500 Bytes of Info, Please" EContent (December 2002) p. 72.
"Looking in From Your Users' Eyes" EContent (November 2002) p. 56.
"The Wayback Machine" Online (November/December 2002) p. 80.
"Tips on Teaching the Web in Under an Hour" LOGON (Fall 2002) p. 1-4.
"'Welcome to Our Store; That Will Be 19.95, Please'" EContent (October 2002) p. 56.
"ProQuest Historical Newspapers" Online (September/October 2002) p. 96.
"Info Pros Take Over the Government" EContent (September 2002) p. 56.
"Will Research For Food" EContent (August 2002) p. 56.
"A Day in the Life of an Information Broker" Searcher (July/August 2002) p. 24-.
"1 Jump" Online Spotlight column Online (July/August 2002) p. 80.
"Going Where the (Info) Climate Suits My Clothes" EContent (July 2002) p. 56.
"Looking For Information in All The Wrong Places" EContent (June 2002) p. 56.
"SurfWax" Online Spotlight column Online (May/June 2002) p. 88.
"Brother, Can You Spare 4.95?" EContent (May 2002) p. 56.
"Steal This Article" EContent (April 2002) p. 56.
"Following Your Vision" Dialog Quantum2 Case Study (April 2002).
"Using Dialog's Intranet Toolkit to Mine for Patent Intelligence" Dialog Quantum2 Case Study (April 2002).
"Dialog's Connect-Time Pricing" Online Spotlight column Online (March/April 2002) p. 88.
"Got the Time?" EContent (March 2002).
Dialog Pricing Redux: Deja Vu All Over Again" Searcher (March 2002).
"What infurmashion liturasy problem?" EContent (February 2002) p. 56.
"Is It a Hal-9000 or a Walkman?" EContent (January 2002).
"Amazon.com's e-Books and e-Documents" Online Spotlight column Online (January/February 2002).
"But I Thought This Lunch Was Free!" EContent (December 2001) p. 72.
"Factiva.com" Online Spotlight column Online (November 2001) p. 96.
"Take My Credit Card, Please!" EContent (November 2001) p. 64.
"Squealing Tires on the InfoBahn" EContent (October 2001) .. 64.
"Teoma.com" Online Spotlight column Online (September 2001) p. 96.
"Houston, do you copy?" EContent (September 2001) p. 64.
"Price Wars: Give Peace a Chance" EContent (August 2001) p. 64.
"Free Pint" Online Spotlight column Online (July 2001) p. 96.
"Stop Drinking from the Fire Hydrant" EContent (July 2001) p. 64.
"You Call That 'Research'?" EContent (June 2001) p. 64.
"Eurostat" Online Spotlight column Online (May 2001) p. 96.
"We Are the Content" EContent (May 2001) p. 72.
"Can Content Do That?" EContent (April 2001) p. 72.
"InfoTrac OneFile" Online Spotlight column Online (March 2001) p. 88.
"Sharing Each Other's Pain" EContent (February 2001) p. 72.
"FirstGov.gov" Online Spotlight column Online (January 2001) p. 80.
"From CEO to File Clerk: a day in the life of an information broker" (Dec. 2000).
"Mining for Gold on the Internet" Searcher (June 2000), p. 34-39.
"TANSTAAFL: In Search of the Free Lunch and No-Cost/Low-Cost Full-Text Archives" Searcher (June 2000) p. 55-59.
"Eat Your (Almost) Free Lunch on the Web" BiblioData's Price Watcher (March 15, 2000) p. 1,4.
"Pricing on the Fly" BiblioData's Price Watcher (February 16, 2000) p. 1, 4.
"Selecting Business Intelligence Sources: The Public Web vs. Value-Added Online Services" Factiva White Paper (1999).
"Telecom Sources Pay Off" BiblioData's Price Watcher (Nov. 29, 1999) p. 1, 4.
"The Making of a Super Searcher" Searcher (November/December 1999) p. 33-35.
"Dow Jones Interactive: Yes, they still do windows" Online (November 1999) p. 45-50.
"Insights and Suites: BizSuite and InSite 2 Pro" Online (November 1999).
"Shopping For an Information Broker: 'please don't squeeze the Charmin.'" Searcher (September 1999) p. 53-56.
"Dialog's DialUnits: There Is a Great Disturbance in the Force" Searcher (July/August 1999) p. 52-57.
"Searcher Savings Tips: setting up speed bumps on Dialog prices" BiblioData's Price Watcher (April 21, 1999) p. 3.
"The Future of the Online World: where do we go from here?" Tidskrift fšr Dokumentation [Stockholm] (February, 1999) p. 3-7.
"What Do You Really Want to Know: the reference interview" The One-Person Library (January 1999) p. 1-3.
"Dialog's DialUnits Revisited: Lassie come home" Searcher (November/December 1998) p. 48-53.
"@BRINT Business Information: Where's the Beef?" The CyberSkeptic's Guide (November/December 1998) p. 5.
"Internet Search Engines: curiouser and curiouser" Bulletin: Business & Finance Division, Special Libraries Association (Fall 1998) p. 9-11.
"Dow Jones Interactive: business information for business searchers" ONLINE (September/ October 1998) p. 56-61.
"Dialog's DialUnits: a price increase in sheep's clothing" Searcher (September 1998) p. 56-65.
"Head-to-Head on Snowboards" ONLINE (July/August 1998) p. 44-45.
“
"Fee-based Information Services Within Special Libraries" Library Management Briefings (Spring 1998) p. 1-7.
"Home Pages for the Rest of Us" Chronicle of Community (Spring 1998) p. 50-52.
"Management Databases: not what you expected" DATABASE (June/July 1998) p. 36-40.
"Update '98: The New Face of Dialog" The Information Advisor (June 1998) p. 5-7.
"The Global Road Warrior" Searcher (May 1998) p. 25-27.
"The Newly-Minted MLS" Searcher (May 1998) p. 30-33.
"How to Implement Electronic Subscriptions: replacing the routing list hassle" ONLINE (May 1998) p. 80-86.
"All 13 Yellow Book Directories on CD" Information Today (April 1998) p. 34-35.
"Caveat Emptor-Pricey, Repackaged Data" Information Today (December 1997) p. 24.
"Outsourcing, Co-sourcing, and Core Competencies: what's an information professional to do?" Information Outlook (December 1997) p. 35-37.
"Emerging Trends in Information Brokering" Competitive Intelligence Review (Winter 1997) p. 48-53).
"Information Audits: what do we know and when do we know it" Library Management Briefings (Fall 1997) p. 1-7.
"Solid Relationships or One-Night Stands?" Information Today (November 1997) p. 9,54.
"Avoiding the Ax: how to keep from being downsized or outsourced" Information Outlook (October 1997) p. 18-21.
"Initial Public Offerings - DIALOG vs. the Net" Information Advisor (September 1997) p. 6-7.
"'HTML, Text, or Fries?': IAC databases on the Web" Searcher (September 1997) p. 50-59.
"SoftBase: searching for IT products" Information Today (September 1997) p. 354, 36.
"A Web Site That Delivers -- in spreadsheet format" Information Advisor (June 1997) p. 1-3.
"Knight-Ridder on the Web: a brave new world for searchers?" Searcher (June 1997) p. 28-37.
"American Business Information: here, there, and everywhere" DATABASE (April/May 1997).
"CorpTech EXPLORE: Hybrid CD" Information Today (April 1997) p. 36-37.
"Gale's Ready Reference Shelf on CD-ROM" Information Today (March 1997) p. 28-29.
"What's on the Net, anyway?" NFAIS Newsletter (March 1997) p. 1-2.
"ABI/INFORM Today: a world of options" DATABASE (February/March 1997) p. 65-71.
"Market Research Made Easy on LEXIS-NEXIS" DATABASE (February/March 1997) p. 22-27.
"The Internet: threat or asset?" Information Outlook (January 1997) p. 20-23.
"Online Tricks of the Trade: when bad things happen to good searchers" Online User (January/February 1997) p. 40-42.
"The Internet: part of a professional searcher's toolkit" ONLINE (January/February 1997) p. 47-52.
"EdgarPlus Means Value-Added SEC Filings" Information Advisor (December 1996) p. 1-3.
"Which Database? Which Service: choosing your home system" ONLINE (November/December 1996) p. 58-65.
"The Seven Deadly Sins of Online Searching" ONLINE USER (November/December 1996) p. 20-27.
"New Version of National Trade Data Bank on CD-ROM Released" Link-Up (November/December 1996) p. 29.
"Associations Unlimited" [product review] Link-Up (November/December 1996) p. 30-31.
"Knowledge Express Tracks Technologies" Information Advisor (August 1996) p. 3.
"What's Behind the Pretty Face?: new user interfaces" DATABASE (August/September 1996) p. 24-32. Winner of the 1997 IAC Authorship Award for Best Article
"Where's EDGAR Today: finding SEC filings online" DATABASE (June/July 1996) p. 41-50.
"Consumer Online Services: not just for home use anymore" Legal Information Management Reports (Spring 1996) p. 1-8.
"Using the Internet for Profit" [review] Link-Up (March/April 1996) p. 16-17.
"New Database Offers Unique Search Terms" Information Advisor (January 1996) p. 6-7.
"EyeQ: the next generation of search software" ONLINE (November/December 1995) p. 48-53
"Getting Wired: how to connect to online resources" Online User (October/November 1995) p. 22-32.
"Quick Company Information" Online User (October/November 1995) p. 47-48.
"What's Happening With the EDGAR Database?" The Information Advisor (October 1995) p. 1-2.
"Compton's NewMedia" Link/Up (September/October 1995) p. 16-17.
"Disclosure: for company information" Link/Up (July/August 1995) p. 8-9.
"10 Tips on Managing Your Internet Searching" ONLINE (July/August 1995) p. 32-37.
"Telecommunications: an explosion of information resources on the net" DATABASE (June/July 1995) p. 21-27.
"Search Strategies for Dialog's View Fee" ONLINE (January/February 1995) p. 22-31.
"Accessing SEC Filings via EDGAR" The Information Advisor (December 1994) p. 1-3.
"Lotus Notes in Action: meeting corporate information needs" DATABASE (August 1994) p. 27-38.
"Electronic Clipping Services: a new life for SDIs" ONLINE (July 1994) p. 43-51.
“Tracking Emerging Markets and Trends" DATABASE (April 1994) p. 34-37
"The Baby Bells and Information Services" Online (November 1993) p. 30-33.
"Partnering with Information Brokers" Business & Finance Bulletin (Fall 1993) p. 7-10.
"Finding Full-text Market Research" DATABASE (August 1993) p. 30-36.
"Dialing up Telecommunications Information" DATABASE (June 1993) p. 68-72.
"Information: at Your Fingertips" Management Review (October 1992) p 41-44.
"The Power of Information" NAMA Journal (Summer 1992) p. 1.